Is it normal to go weeks without any response from support?
They usually are good about answering my questions or fixing my problems.
https://www.bonanza.com/support_tickets/[phone number removed]
|
pendragons_books Reputation: 16 See pendragons_books' booth |
Hello,
well, I usually receive a response within no more than 24 hours, however I can imagine there are cases when the issue may require them to investigate the matter or review your Booth.
Currently it has been over two days since I submitted my last support ticket and I haven’t received a response yet either.
If you explained what do you need help with, maybe someone would be able to advise.
Kika
|
AngelicPretty Reputation: 106 See AngelicPretty's booth |
1 Comment
Viewed: 1144 times
Asked: about 5 years ago
Latest response: about 5 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
1 Comment