Show full item description not working listings

Is anyone else having problems with items not showing descriptions when link is used? Cannot see my descriptions for listings or any other sellers.

asked about 11 years ago

3 Comments

bonanzamark says: February 13, 2014

Sorry for that. We have fixed the “Show item description” link which was not expanding before. Anytime you notice the site is not working as it should please contact our support team so we can get it corrected. Thank you.

Vixensquest says: February 13, 2014

Thank you for correcting the issues. The site is working properly again. Will contact support team in future if any problem arises.

taniy says: February 01, 2017

Yes. I am having this problem.

4 Answers

This MAY help…Make sure that you have set up your account so that you can see HTML.

My Bonanza > Edit account settings > Buyer Settings > Show HTML item descriptions (Set radio button to YES).

If that doesn’t fix the problem, send an email to [email protected]

answered about 11 years ago

tomwayne1
Reputation: 8637
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1 Comment

CindyBear says: February 13, 2014

wow didn’t know that was there..figured I would have seen it after close to 5 years…LOL

Are you using mobile device?

Descriptions do not show unless click on See Full Item Details however, I have also see this occur on ocassion with my desktop..

Your listings are showing to me..

answered about 11 years ago

ccmom
Reputation: 12648
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2 Comments

Vixensquest says: February 12, 2014

Thank You for answering. Not using mobile device. Using desktop, You can see full listing details-descriptions after clicking on the link?

ccmom says: February 12, 2014

I see full item description…black background..white print your listings..also see a few with plain gray text

Yes, I’ve had this problem for quite a while now. I asked this same questions a few days ago on this same forum and I was deleted for asking it. Still not working.

answered about 11 years ago

1 Comment

CindyBear says: February 13, 2014

have no trouble seeing your item descriptions..

I am using desktop and the same problem occur here.

answered about 11 years ago

1 Comment

CindyBear says: February 13, 2014

no trouble seeing yours either

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