Sales in new my bonanza is not correct

Had an offer today. I accepted it and then changed the shipping amount and sent the new invoice to the buyer. On the “My Bonanza” it is showing [URL removed] Sales 3 When I click on it the Sales are 1 Offers 1. That adds up to 2. Any reason why this is showing up that way?

asked almost 10 years ago

2 Answers

Has the buyer come back and completed checkout.

It will show that way until the buyer completes the purchase or you cancel the offer.

It is confusing, but I think it is to remind you that it is a possible sale until the “offer” process is completed or until you decide to cancel.

If your buyer has not come back to complete the purchase, you may want to send a message to remind them that the offer they made has been countered with shipping added and is ready for checkout.

It has always been that way, but some never really noticed it unless specifically looking at Open Negotiations on the previous My Bonanza page ( but it did show as an Offer and a Sale at the top of the old page)

And on this new page…it also show that you have feedback yet to be left…

1 feedback/or not shipped?
1 offer not completed
1 sale, because you accepted offer

which adds up to 3 under the Orders menu

And yes, I agree it is very confusing

answered almost 10 years ago

ccmom
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Thanks. That explains it but it is kind of confusing.

answered almost 10 years ago

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Asked: almost 10 years ago

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