I received an order that needs to ship US to UK. When I try to change the shipping it says shipping can’t be more that 30% of the sales price or $15.00. The item is $19.99 but shipping is $58.00 because of weight. Any help appreciated
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Tammies_Treasures Reputation: 559 See Tammies_Treasures' booth |
Hello tammiestreasures
If you need additional support please email our support team and they will be glad to assist you further. Contact us at [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
Unfortunately I too have had this happen a few times. 2 things I have done
Send invoice through bonanza or PayPal
Rewrite listing with price Included if buyer has already agreed to it
Bonanza invoice
Selling Dashboard
Orders
Create invoice
Either I involves canceling original order
They do need to change that setting (30% of cost) for international obo options
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ccmom Reputation: 12648 See ccmom's booth |
If Your buyer has agreed to $58 shipping cost, maybe add a new listing (titled “Shipping upgrade” or something similar) with this amount as a listing price and a free shipping, and then send the link to Your buyer to ‘purchase’ it additionally.
Or just send Your customer PayPal invoice/request for $58, so she/he can pay [URL removed]
[URL removed]
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
Ship costs to mail an item from inside the USA to anywhere OUTSIDE THE USA is just obscene now. (Not that USA shipping is all that cheap now anyway because it is not.) That is why I ONLY ship to US addresses now but try to keep box sizes under 1 cubic foot and weight not over 5-6 lbs max as anything over or outside that range is usually a deal killer and with ship costs increasing EVERY YEAR now, the shipping company’s are killing their own golden geese, the small sellers who cant absorb the ship cost increases and must pass them on. Next USPS increase is going to take advantage of the XMAS mail surge and go up again Mid Oct, 2020 thru after Xmas. They say it is temporary increase but they lie and you know the increase will stick around into next year January or at least transition into Jan 2021 yearly increases. It will be too costly for them to remove the “temporary” increase and then RE-instate it 3 weeks later. I may not be able to predict winning lottery numbers but I can almost predict with certainty that this will happen. Best of luck.
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Atomicdiner Reputation: 1902 See Atomicdiner's booth |
What I do for international shipping is when setting the listing up choose the international shipping and enter the amount it will cost to ship the item. You will know this by the weight of the item. Up to 2 pounds is 24.50. 2 to 4 pounds is 37.50 Over that I dont ship International as it is too expensive or you can just do that as a ship by weight.
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SouthRenBeauty Reputation: 42 See SouthRenBeauty's booth |
Keep your face facing the sun, and darkness will fall behind you [URL removed]
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dejaolsone Reputation: 12 |
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