I printed up a pre-paid shipping label for 2 items sold by me on Bonanza, attached it to the package and went to the post office. The post office rejected it because there was no tracking number on the label. I went back home, and sure enough – that information was definitely missing. When i delved further, I found that a tracking number had been created by Bonanza, but did not show on the label.This is, to say the least, distressing to me. I paid for a label which the post office would not accept; I will have to make another trip to the post office, and will need to hand print the tracking number on the package – assuming the post office will even accept it. This is not acceptable.
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cshort0319 Reputation: 118 See cshort0319's booth |
See if you can reprint the label and in the preview if the tracking number is there. If the tracking number shows on the preview of printing the label, print it and place over the other label.
I would go over to paypal, and use their shipping. Since most sellers have Paypal, your buyers information is on Paypal and just just their shipping to print your label.
:-D Hi Carolyn
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Policequilts Reputation: 925 See Policequilts' booth |
That’s very strange. I almost always use Bonanza labels and never had that happen. Definitely try printing the label again, to see if it might have been an issue in printing…
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KazooDecor Reputation: 650 See KazooDecor's booth |
1 Comment
Bummer. I always use PayPal to print the labels as I cant see paying for them here, even though it is a nominal charge. I operate on a thin margin as it is and seldom even break even on the postage after fees and such. Buyers dont realize how much it does cost to ship stuff because they are spoiled with FREE shipping from other sites. Believe me, it is in the price somewhere (as we all know as sellers). Good Luck
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Atomicdiner Reputation: 1902 See Atomicdiner's booth |
I don’t quite think some of you understood. You talk about reprinting the label. Did you not understand that I had already printed and paid for the label?
When I review my original request, there is NOTHING showing the tracking number.
Why should I have to pay twice to send an item?
Bonanza screwed up. Plain and simple.
Why should I be penalized for their error?
I am being told by so-called Director of Happiness, basically – tough. Eat it.
I will be removing most items from my booth.
I’m very angry.
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cshort0319 Reputation: 118 See cshort0319's booth |
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6 Comments