Is this site a scam

I have a charge from my bank account for a sweatshirt I paid yet to receive it and no one from bonanza has contacted me after repeated emails

asked about 2 months ago

ScottS2238
Reputation: 10

1 Comment

abigdogmom January 19, 2021

You need to contact the seller concerning your order. And, you should check your messages because the seller should have provided a tracking number for you to follow the package while in transit.

3 Answers

This is an official Bonanza response.

Hello ScottS2238
Welcome to the Bonanza Community!!

If you need additional support please email our support team and we will be glad to assist you further.
Contact us at [email protected]

Thank you and Happy Selling!
Kind Regards

Wanda T.
Happiness Producer
Bonanza Support Team

answered about 2 months ago

Contact the seller and get the tracking number so that you can follow where the package is.

You joined Bonanza on Jan. 14th and probably put your order on that date. Remember that there is a weekend in there for mailing time. ALSO, with Covid-19, mailing is taking more time. Be patient.

answered about 2 months ago

2 Comments

Atomicdiner January 19, 2021

also remember Monday (yesterday) the PO was closed so NOBODY got USPS mail. Besides PO being slowr than normal, its also WINTER and stuff also gets delayed because of the weather issues too.

ccmom January 19, 2021

a weekend and a holiday..so basically it has been 1 business day since Jan 14th….

I shipped an item to my sister in Maryland from Florida on December 7. She rec’d it January 16!

answered about 2 months ago

1 Comment

ccmom January 20, 2021

I have had deliveries to Maryland take as long as 6 weeks and I live in NC

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