Is amazon importer on hold on my items?

Hi, I am new to Bonanza. I imported my items from Etsy with no problems, but it seems that I am having some sort of problem getting all my Amazon items imported. It was a large number of items (28,000) and it has not completed importing all of them yet. Only about 20,000.
Also, only about 4000 of those have been populated to my booth.

And those numbers have not changed in over a day! HELP?

asked about 6 years ago

1 Answer

This is an official Bonanza response.

Hi @kathyandgeorge,

Thanks for reaching out and sorry for the trouble. We had a look at your account and see that your import is currently in progress.
https://www.bonanza.com/booths/amazon_item_import/kathyandgeorge

Note that Amazon limits the number of times per day we can call to their API and we are exceeding this limit each day. When that limit is reached, all remaining Amazon imports are canceled.

Some sellers find success by canceling and restarting the import if it is stuck or automatically canceled (you can restart the import on your Import from Amazon page by clicking the link to “Cancel automatic inventory synchronizing,” then reimporting your items). Try starting at a different time of day.

If you continue to experience issues, please contact our team at [email protected].

answered about 6 years ago

Katyoke
Reputation: 1512
See Katyoke's booth

1 Comment

kathyandgeorge says: March 29, 2019

Thanks! I canceled and restarted the import. Even though I got a message advising me not to do cancel when I did. Hopefully, that will work. I didn

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