My booth does not reflect a PayPal payment being received for the item nor does it reflect the item being sold. Also there are no Bonanza fees for the transaction……If I had not received the PayPal notification, I would have no way of knowing the item was sold.
I did put in a ticket to Bonanza help, but want a resolution asap and not have to wait up to 48 hours for a response.
Has anyone else had this problem?
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magnetbookmarks Reputation: 53 See magnetbookmarks' booth |
Woo hoo! Congrats on your sale! Sometimes PayPal will not callback/communicate the sale properly to Bonanza. The good news is that it rarely happens. We were able to locate the transaction with the information you provided at support and the transaction has been reconciled and should now show in your account. Thank you for your support.
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bonanzamark Reputation: 1539 See bonanzamark's booth |
Viewed: 1223 times
Asked: over 9 years ago
Latest response: over 9 years ago
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