I sold an item on ebay but it qas not automatically removed from bonanza then it was sold on bonanza as well. Thanks.
|
Nani5472 Reputation: 10 See Nani5472's booth |
This is an official Bonanza response.
Hi Nani5472,
Thanks for writing. We checked your account and you are syncing with eBay.
In your sync options, you have selected to only have sold items removed from Bonanza. The item you sold was reported as Bidding Ended, not Sold. When listings are removed from eBay for any reason other than sold with your settings, you will need to remove them manually from Bonanza.
Alternatively, you can change your import settings. You can can Cancel your Sync and open the options. Instead of Remove items if they are Sold on eBay, check Remove items if they are gone from eBay for any reason. Apply Changes.
Hope this helps! If you run into any difficulties just drop us a note in support.
|
BonanzaShelly Reputation: 914 See BonanzaShelly's booth |
If you are selling the same items on both eBay and Bonanza, you need to sync your booths so it disappears from Bonanza when it sells on eBay. There is a slight chance that the same person bought both, so you might check. If not, and you only had one item, as Ricky Ricardo would say, “You got some ‘splainin’ to do.”
|
loves_birds Reputation: 2047 See loves_birds' booth |
Viewed: 710 times
Asked: almost 9 years ago
Latest response: almost 9 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
