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I have not received tracking information on an order
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I have made several requests for tracking information on a missing item. What can I do now

asked almost 6 years ago

GaylynG
Reputation: 10
2 Answers
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Check your purchase history (Recent purchases under the Account dropdown menu) to see if the seller uploaded the tracking information. If it’s not there, you have to contact the actual seller of the item. If you get no response, then contact Bonanza customer service at [email protected]

answered almost 6 years ago

tomwayne1
Reputation: 8637
See tomwayne1's booth
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contact bonanza customer support or otherwise open dispute with your payment service provider EX. Paypal.

answered almost 6 years ago

oceanheartjewellery
Reputation: 161
See oceanheartjewellery's booth

1 Comment

Ms_Prissys_Patterns says: June 12, 2019

If it has been more than 15 days, you can open a case with your post office for missing mail. Otherwise you can file an "Item not received " case with however you paid, credit card or Paypal.

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Viewed: 982 times

Asked: almost 6 years ago

Latest response: almost 6 years ago

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