I have 2 accounts on ebay. the correct account is synced with bonanza. when i publish to ebay, my items are published to the wrong account.

How can I change this (publish to the correct account) or remove my other account?

asked over 9 years ago

4 Answers

This is an official Bonanza response.

Hi Zap_Books,

Thanks for reaching out. It sounds like you are trying to update your export account when advertising your items on eBay. You are able to change the eBay account that you send items to. Go to your “My Store > Advertise items” page. On the box where you can opt into eBay advertising is a “Settings” link. Click that, and in the upper right corner is a link to “Change eBay ID.” You’ll then be required to log into and verify the eBay account you would like to send items to via Bonanza advertising platforms.

Hope that helps. If you run into any issues, please let us know at [email protected].

Thanks!
The Bonanza Team

answered over 9 years ago

Katyoke
Reputation: 1512
See Katyoke's booth

Something isn’t synched correctly somewhere, whether it is in your account settings on Bonanza or eBay. Check the settings on both. If you find it, you may have to remove the link on Bonanza and do it again.

answered over 9 years ago

If you have more than one eBay account, you get to choose which eBay account you want to use whether you are importing items from eBay or trying to sync with your eBay account.

You change that eBay account information on this page (customized for Zap_Books): https://www.bonanza.com/booths/ebay_item_import/zap_books

Under the “Import Options” heading, there is a “Change eBay account” option.

answered over 9 years ago

tomwayne1
Reputation: 8637
See tomwayne1's booth

Thanks BonanzaKaty. Yes, this corrected the problem. It’s hard to see the settings link. For anyone else with this problem, it is in the Ebay logo box on the advertising page below the google shopping logo. It was not a sync problem, but thanks to the others who answered.

answered over 9 years ago

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