There was a check box that I wanted to click on beside a blurb that stated I needed to adjust the price before accepting the offer. I wanted to do this so that I could put the price of shipping to international. So, I clicked in the checkbox and then clicked accept offer and the offer went through for the item price only.
Even if I did it wrong, which apparently I did, Bonanza does not make it crystal clear on how to add in the cost of shipping to international.
(hoping Bonanza sees this as the seller Suggestion link takes too long and I never know if my suggestion is read by Bonanza).
Thanks,
Sharon
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EmpressDepot Reputation: 7344 See EmpressDepot's booth |
The offer process needs to go back to having the option for a “Counter Offer”. When you have to deny the offer, sometimes the Buyer doesn’t bother to submit another offer. I liked the Counter Offer choice much better, you could then adjust the price for the shipping.
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Starfisher Reputation: 123 See Starfisher's booth |
Here is status [URL removed]
How Do I Add Shipping to an Offer?
“When a shopper proposes an offer, their offer price is all inclusive (item, shipping, taxes, discounts, etc). This means that you cannot add additional shipping costs to a “Best offer” proposal.
If you’re unable to ship the item with the buyer’s proposed price, you can deny the offer and leave a note to the buyer indicating why the order cannot be fulfilled at that price.
Your item will be automatically re-listed. The buyer can choose to make a new offer."
https://www.bonanza.com/site_help/general_selling/receive_offer
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
6 Comments
A question separate from the above, what does non-us “unverified” mean?
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EmpressDepot Reputation: 7344 See EmpressDepot's booth |
2 Comments
If the OBO is an order in which you do NOT shipping set up for and you have chosen the require approval option in seller settings, then it should come to your email looking like [URL removed]
![URL removed]
With the link review this order on bonanza
once you click on that..there should be a box to add additional (shipping) costs
Do not click on Approve or Deny…. until after you reviewed and added the shipping
This is the ONLY time now that shipping can be added to an OBO
However, I am hesitant to click that box because I do not wish to approve all purchases…In the past that is what the link meant.
Reading the instructions in help, seem to imply that the link now only includes offers that have shipping missing…but I really don’t want to test that theory..
Perhaps I will send a message for clarification
and I have gotten a few international OBO’s that do not have shipping set up for that have the review this order on bonanza and it has worked fine without having the box checked in seller settings but it has been awhile
…unfortunately other OBOs there is no option
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ccmom Reputation: 12648 See ccmom's booth |
I totally agree! I don’t know why Bonanza thought it was a good idea to have an offer include shipping.
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CanadianGraphiti Reputation: 53 See CanadianGraphiti's booth |
Viewed: 1276 times
Asked: almost 6 years ago
Latest response: almost 6 years ago
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3 Comments