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I am unable to "confirm" my purchase
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I have registered, gone through all the processes of filling in my paypal and payment info and then I am unable to complete the purchase. What gives? I am using Firefox browser. I am ordering from UK, live in US. Is this some mismatch? And why let me go thru the whole process only to stop the final confirmation?

asked over 7 years ago

PhideauxXavier
Reputation: 10

2 Comments

HammersmithGraphics says: September 02, 2017

have you contacted tech support? jon is usually pretty fast at getting back to you in a couple days

achobbies says: September 02, 2017

Contact the seller. As they are in the UK,they may not sell/ship to the US.

3 Answers

This is an official Bonanza response.

Hey PhideauxXavier,

We’re sorry to hear of the troubles you ran into trying to purchase an item from one of our sellers. There are a few things that could’ve happened during the checkout process that may have caused this situation. If you can please email us at [email protected] our Buyer Support Team will get back to you as soon as possible and they’ll help you through this situation :)

answered over 7 years ago

bonanzajon
Reputation: 1539
See bonanzajon's booth
Upvote this answer 0 Downvote this answer

And why let me go thru the whole process only to stop the final confirmation?…

as mentioned the UK seller may not sell to the US or may not have US shipping set up and needs to look over the invoice before approving or not. The reason to go through the process gives the seller the information they need to accept an out of country order or not…

The best bet would be to contact the seller..

answered over 7 years ago

ccmom
Reputation: 12648
See ccmom's booth
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My booth is set to USD, yet some of the customers payments come in GBP. When this happens, the transaction is not finished until I actually accept the payment on PayPal. May this be the issue in your case?

answered over 7 years ago

abagrizzli
Reputation: 51
See abagrizzli's booth
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Asked: over 7 years ago

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