I am having problems with updating inventory
I imported a bunch of items from E-bay, and a few by hand. Those items that have been imported from ebay don’t seem to be updating in terms of quantity. For example the item on ebay has already sold out but the Bonanza site would show the original quantity.

would really appreciate some help and advice!
Thank you.

asked 6 months ago

3 Answers

This is an official Bonanza response.

Hello FromRussia
We are sorry to hear that you have been having trouble with your quantities not changing when you sale an item.

To update your sync settings, visit the “Selling > Import from eBay” page linked below and click the button to “Edit settings”.

-Set the Remove items option to “Remove all items that were removed from eBay”

-Click the green button to “Save changes and start importing” so that your sync settings are updated.

The next time the sync runs it will remove any ended or sold items that are no longer active on eBay.

Here is additional information from our Help pages: “All about the eBay Importer”

If you need additional support please email our support team and they will be glad to assist you further. [email protected]
Thank you and Happy Selling!
Kind Regards
Bonanza Support

answered 6 months ago

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