How to get cell number from customer.

I am selling custom size clothes to clients. I am facing problems, how to get cell number to call the client and confirm sizes details. I did not find any option here. In the messages, mostly client did not reply. Kindly give me your suggestion about this problem. I will really appreciate it.

regards,

asked almost 7 years ago

3 Answers

Many customers will not respond to messages and don’t provide a cell number – some people only check email infrequently. I suggest listing your items with variations, so the customer has to select their size option at the time of purchase. Then in your listing description, you should state that in order to fully customize the clothing size you will be reaching out to the customer for sizing details. And give a timeline for them to respond, after which you will send the item with the default size selected. If you clearly spell that out in your listing, then a customer cannot ding you for not sending them the correct sizing.

answered almost 7 years ago

2 Comments

Promissy says: June 03, 2018

Thank you!. I will mention these point. If management give me option in check out area cell number necessairy before payment. It will work better.

EmpressDepot says: June 03, 2018

It would be a good idea if Bonanza had it set up as leaving it optional for a buyer to leave a phone number. You could make the suggestion by clicking on Help upper left corner, then click submit idea

I don’t believe there is any way to do that except for the customer giving it to you willingly if you contact them. Most people are very hesitant to give out their cell numbers especially to strangers. You might try asking them to contact you if you need information from them and telling them why you need to speak to them. Wishing you lots of sales!

answered almost 7 years ago

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answered almost 7 years ago

okanga101
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