How to add "shipping from" to the listings?

Hi, I’m outside US seller.

In the past, there was a section in the user profile, where you could insert where you are from, so the buyer knew, where the item is shipped from. Recently I noticed, that this section is gone, which creates some kind of a problem, since the buyer does not know where the item is shipped from. I had such a problem just recently – the buyer was certain I’m a domestic (for him) seller, and when he found out the country of origin – went berserk with several emails and a PayPal dispute. I do state the country the products are shipped from in my profile and policies. However, I’d like to make it clear as possible and add it as a line in listings, just like US sellers do.

How do I add “Shipped from” line?

Thanks.

asked about 10 years ago

4 Answers

Each of your listings state that the item ships from Israel…is this correct?

It is in your listing right under shipping options

To change this go to your Seller settings in Account Settings (access from My Bonanza page, or from drop down menu under My Bonanza

EDIT

I see Ships from Israel on all of your items…I see the country items are shipped from IF they are outside of the US..ie, I see Canada, China, Australia,,etc…I do not see it if they are US..

You will not see it on your own listings, nor will you see it if your location is identified as being in Israel..but you will see all other countries foreign to you

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answered about 10 years ago

ccmom
Reputation: 12648
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1 Comment

abagrizzli says: March 15, 2015

Great, thanks ))) Never realized that before. Which makes more strange the rage and the outburst of that person… If he could see where the item’s from, why buy and make the whole mess? Strange people…

Go to My Bonanza > Edit Account Settings and then pick the Seller Settings tab.

answered about 10 years ago

tomwayne1
Reputation: 8637
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“Each of your listings state that the item ships from Israel…is this correct?”

Yes, this is correct. Do you see it in all of my listings? Because I look there, and all the lines are filled and [URL removed] the “Ships from city”, “Ships from post code” and “Ships from country”. But when I enter the listings themselves, I don’t see the “Shipping from” line at all…

answered about 10 years ago

3 Comments

ccmom says: March 15, 2015

try logging out and change your location…see edit above…

ccmom says: March 15, 2015
If he could see where the item’s from, why buy and make the whole mess? Because sometimes buyers don’t read everything..and if they use mobile..they may not see everything…truthfully, never really paid much attention myself until recently
abagrizzli says: March 16, 2015

Can’t agree with you more… Thanks for the help! ))))

I found a problem when I add an item that appears to have been shipped from my country and in fact a product originating from China How can I change the item location so as not to get into trouble with buyers ?

Thanks

answered over 6 years ago

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