How soon are they required to ship a product to you once you buy it?

I’ve been waiting almost 3 weeks for my purchase to be shipped from Texas to Washington?! Ebay makes people ship within 3 days same as Amazon, what is going on?

asked over 7 years ago

JANAYC4
Reputation: 10

1 Comment

EmbellishMart says: January 11, 2018

I hope you did get your issue worked out.

3 Answers

This is not ebay or Amazon. Each seller on Bonanza sets their own terms. You need to contact the seller of the item and ask them when it was shipped or look at your purchases to see if the seller added a tracking number.

answered over 7 years ago

misskeech
Reputation: 1958
See misskeech's booth

1 Comment

HighlandAcrylics says: January 18, 2018

Custom made items take longer to ship. We cant all just pull an item from the shelf and ship it. Also, Ebay and Amazon have the option to include handling times and extended shipping times for items such as this.

Wow, 3 weeks is way too long. Sorry this happened to you! If you paid by PayPal I’d put in a request for a refund with an INR (item not received) request. If you used a credit card, call you CC company and see if you can get a credit.

Maybe the booth you bought from was abandoned. You can check when a seller last logged in by looking at their profile. Hope you can get this cleared up!

answered over 7 years ago

Definately something you will need to take up with the owner of the booth, that is definately terrible customer service. I myself ship within 24 hours of receipt of cleared payment. As mentioned above if you paid thru Paypal you can get a claim going and they are usually very good about handling it quickly, hope you get this all squared away and definately do not grade the whole site by that one persons lack of customer service. I know everything I have purchased over the years thru here I have received very quickly.

answered over 7 years ago

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