How does a seller charge different rates for shipments to Alaska, Hawaii and Puerto Rico?

A main supplier charges substantially more to ship directly to Alaska, Hawaii and Puerto Rico than it does to the Contiguous United States. The only options available on the product pages, however, are “Shipping to the US” and “Shipping Internationally.” The products will be far less competitive if their prices are raised to cover the difference. Likewise, every sale to those regions will result in a significant loss. How might I charge customers in those regions more for shipping without adjusting the shipping prices to all?

asked about 3 years ago

3 Comments

ccmom February 28, 2021

as of now…there is no option under flat rate. If you use calcuated shipping than the cost would be calcuated according to location

TrulyATL March 02, 2021

That’s really unfortunate. These products were imported in from eBay where the shipping was properly configured. I’ll make a decision if something sells with the wrong shipping charges.

downrightspecialkids March 05, 2021

I agree. Why not jus use calculated shipping? Then people closer pay less, and people further pay more.

2 Answers

This is an official Bonanza response.

Hello TrulyATL

Welcome to the Bonanza Community!

USPS First Class Mail (FCM) is the same price no matter where you ship in the 50 states, Puerto Rico, and any other USA “properties”. So, if you use services like UPS, FEDEX, or USPS Priority Mail (unless using flat-rate)l, then the shipping cost is dependent on the distance that you ship the item. On those heavier items that won’t ship FCM, then you may not want to state free shipping, but use calculated shipping options instead. Of course, you need to determine what the weight of the finished package is going to be before listing the item. Or, you can just set a flat rate shipping cost that will average out the cost of shipping to buyers close by and buyers who are far away.

If you need additional support please email our support team and we will be glad to assist you further. Contact us at [email protected]
Thank you and Happy Selling!
Kind Regards

Wanda T.
Happiness Producer
Bonanza Support Team

answered about 3 years ago

3 Comments

downrightspecialkids March 05, 2021

This is not true. First class mail went to charging by region over a year ago.

TrulyATL March 17, 2021

The supplier of these products charges a flat fee for shipments to Alaska and Puerto Rico that is different from that for deliveries within the contiguous United States. Other platforms have a way to charge differently for shipments to those areas. Regardless, I’m good for now. Thanks.

Littleblackdog April 18, 2021

FCM is only the same price to all states and US protectorates IF you are using a FLAT RATE amount. Otherwise, USPS First Class Mail costs are figured by weight and shipping zone, just like Priority Mail.

“The supplier of these products…”
Sounds like you are drop-shipping.

You will need to invoice the buyer, or adjust the invoice before final payment, so you can add a surcharge for shipping to those areas (AK,PR,etc.)

You should add a statement to your listings saying you will be adding a surcharge for shipping to those areas.

Good luck with all that. Hope you figure out something workable.

answered about 3 years ago

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