I received some Earin earbuds. They were advertised as brand new, and appear to be brand new, but they are not working. They are supposed to flash once charged up so I can pair them with my phone, but they are not flashing at all and I have tried pairing them with other phones, but they simply are not working at all. Earin will not honor a warranty since I did not purchase from an authorized reseller. In fact, they basically stopped responding to my requests for help. The seller wants a video and I don’t know how to upload it to the disputed claim area where we are talking. This is my first purchase on Bonanza, so I am very bummed out.
simone805 Reputation: 10 |
Hello simone805
Welcome to the Bonanza Community!!
If you need additional support please email our support team and we will be glad to assist you further. Contact us at [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda T.
Happiness Producer
Bonanza Support Team
bonanzawanda Reputation: 1046 See bonanzawanda's booth |
Ask the seller for an email address and attach the file to an email and send directly.
tomwayne1 Reputation: 8637 See tomwayne1's booth |
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Asked: about 3 years ago
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