Please forgive a n00b.
I’ve read the information [URL removed] [URL removed] , but it doesn’t specifically tell me how to make a counteroffer.
I see two buttons below the buyer’s offer. One says “Accept Order,” and the other says, “Cancel Order.”
My problem is that the buyer sent an offer for the list price of an item, but the shipping shows up as free on the invoice, which is not what is in the listing (it’s calculated shipping).
I’ve read here [URL removed] that I’m not to edit an invoice if the buyer sends the order as an offer.
I just want to put shipping back on the order, as the price of the item will not cover shipping by half.
Please excuse my ignorance.
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squirrel_with_pen Reputation: 15 See squirrel_with_pen's booth |
In the email you got that tells you you have an offer..
there is a link that says
You can review this Order on Bonanza
click on it
Once you do that, a screen will come up, that
If you’d like to make changes to this invoice, you can change your invoice here) (this is a link for you to make a counter offer)…
This page should also show when you click the Review Invoice link also
Note that when someone makes an offer, the way it is set up is that shipping is included and will not show as a separate cost in the offer.
When making an offer, the buyer is shown the total cost with shipping and is supposed to make the offer based on that total cost.
If the Offer comes with just the cost of the item, then, that means that the shipping was not set up for the buyer’s location, ie the buyer incorrectly entered their zip code, or is internationally located in an area where you do not ship…or the the buyer is asking you to ship the item free (they saw the total cost of item and shipping and made an offer for cost of item only)
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ccmom Reputation: 12648 See ccmom's booth |
Is this info still valid? I want to make a counter offer anc can’t find a link anywhere. There is no “You can review this Order on Bonanza” that I can see. Am I blind?
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whatsitsgalore Reputation: 14 See whatsitsgalore's booth |
If you want to make a counteroffer then you should read this article. You can add shipping to your invoice and can easily visit [URL removed] to complete the task. Technical things are getting more advanced with the coming days. Thanks for sharing this blog page with us. Keep sharing more.
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Esther_R_Richard Reputation: 12 |
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Asked: over 9 years ago
Latest response: almost 4 years ago
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