How do i get a refund for an unused (erroneous) shipping label?

I had to print a second, correct label, so now I’ve paid twice for shipping. Since I don’t charge my customers for shipping, this takes a chunk out of my already slim profit. Thank you in advance.

asked about 10 years ago

bud7dy

Reputation: 10
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3 Answers

This is an official Bonanza response.

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Hi bud7dy,

Sorry for the trouble. Shipping labels can only be voided from the Bonanza end. If you have not already done so, please contact us at support and we will be happy to help!

[URL removed]

Thanks!
The Bonanza Team

answered about 10 years ago

Katyoke

Reputation: 1512
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You can ask support …but I believe you will have to file for a refund from USPS…

answered about 10 years ago

ccmom

Reputation: 12648
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You should actually ask within 24 hours of printing the incorrect label! Even right after you print it and realize it is not right. It takes about 7 days to get a refund! Just to make sure you didn’t use it!

answered about 10 years ago

1 Comment

bud7dy says: September 09, 2015

Thanks for your help!

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