I add some products via add items (not imported), and usually it takes only few minutes to appear in my booth.
“The Bonanza elves will activate your account within 24 hours. In the meantime, feel free to keep adding items and getting your booth ready to launch once it’s been approved.”
But now it seems takes longer, I already wait for 3×24 hours.
Is there any of you have similar experience with me?
Should I contact the customer support immediately or just wait?
Thank you.
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clotee Reputation: 12 See clotee's booth |
Hi clotee,
So sorry for the trouble. Occasionally, listings may require manual review from our team before being published for sale. We generally do a site-wide approval a couple of times a day. If you find that your listings are not visible within 24 hours, feel free to contact us at support so that we can take a closer look. Thanks for your patience!
~The Bonanza Team
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Katyoke Reputation: 1512 See Katyoke's booth |
1 Comment
Hi [URL removed]
Visited your booth and found 584 products. The quote you shared above seems to refer to when a member first opens a booth, and is waiting for it to be approved. Haven’t added a product yet this morning, but so far as of yesterday, when I use the add/edit feature to list a product, it shows immediately in my booth. This is as long as I click “save to booth, customers can see immediately” instead of “save for later.” If you’ve done all that you feel you can do, maybe you SHOULD contact support.
Have a nice day,
Sandi
EmbellishMart
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EmbellishMart Reputation: 1450 See EmbellishMart's booth |
Hi, just added 3 items and they were active immediately after I clicked “update booth”. Sorry you are having a problem, I’d let support know. Hope it gets fixed for you soon!!
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Gifts4u2 Reputation: 88 See Gifts4u2's booth |
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Asked: almost 10 years ago
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