I did setup the US and international shippings but my customers in the US keep getting the message that My items or the seller only ships in Canada. Please help because I don’t know what I am doing wrong.
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Gshandmade Reputation: 10 See Gshandmade's booth |
Thanks for reaching out @Gshandmade and sorry to hear about the trouble. We took a look at your account and see that you have set up your payment options to require that shoppers have a shipping address in your country. This means that regardless of what shipping options you have set up, buyers outside of Canada will not be able to purchase your items.
You can easily adjust this option in your booth settings. Point your mouse over the “My Booth” link in the upper left-hand corner of any page and select “Booth settings” from the drop down. Click on the “Payments & purchases” tab, then uncheck the option for “Shoppers must have a shipping address in my country” and save your changes. Here’s a direct link to your Payments & purchases [URL removed]
[URL removed]
Hope that helps!
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Katyoke Reputation: 1512 See Katyoke's booth |
Viewed: 1204 times
Asked: about 9 years ago
Latest response: about 9 years ago
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