How do i cancel an order that someone purchased

What steps after notifying the buyer do I take to cancel an order

asked about 1 month ago

3 Answers

Go to the payment processor (ie paypal or stripe)

Refund the customer
get your refund transaction ID number
come back and request a return of you fees from your current statement, privide the transaction ID#…(or the statement the fees are on)..

Once done the sale is cancelled…

answered about 1 month ago

ccmom
Reputation: 11544
See ccmom's booth
For 99.999999% of online companies, once an order is shipped, you can’t cancel it. You need to receive the order, contact the company (read their return policy) and request an RMA# (and address) to send the goods back to. Basically requesting authorization from the company to be allowed to send the goods back to for refund/exchange. Also, use track parcel Australia post https://pkge.net/couriers/australia-post-sftp. Work well for me.

answered about 1 month ago

PurinaM
Reputation: 18
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