Got my first sale but shipping was wrong!

I got my first sale but the shipping amount charged to the buyer was $2.54 but it really cost me $8.50 to ship, I think when I imported items shipping amount wasn’t transferred as well?

Also why is it I can only offer priority mail shipping for USPS, why can’t I offer parcel or standard post, do I have something not set up right?

asked over 9 years ago

2 Answers

If you have calculated shipping set up…YOU have to make the selection from the options available for your buyer to select from…if you do not, then the first listed item becomes the default shipping…ie media mail…

Second question…parcel or standard post is no longer offered by USPS for Zones 1-5 from the origin location…

standard/parcel select is only offered when you are shipping to the more distant zones (if you are using standard at another site or Paypal (they have commercial based accounts) …check cost, because priority is actually cheaper the closer the location)…The API for USPS webtools for calc shipping, does not offer standard shipping….unless the location is known first…….

When importing anything, it is always a good idea to run some test checkouts (log out and go through the process…don’t buy) to see how things work…realize not all sites work the same….

answered over 9 years ago

ccmom
Reputation: 12648
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I understand that I have to set up the shipping calculations now, thank you, I’ve been changing my listings. However, still doesn’t help my other issues, Bonanza doesn’t show any other option to ship in drop down menu for me to select when setting up the listing for shipping, only shows media mail, priority mail or express priority choices. There is no option for standard or parcel post for any region, I am east coast. I ship parcel post all the time in my other shops, don’t know why that option isn’t available here.

answered over 9 years ago

1 Comment

ccmom says: August 26, 2015

I know, because the standard option is no LONGER offered in USPS webtools….

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