Ebay listings end when sold out in bonanza

I have been selling on Bonanza for almost a year. Going quite well actually. The one thing I am not a fan of though is that if Bonanza sells out of an item it ends the listing on eBay. I use the out of stock function on ebay and do not want my listings to end. I do want Bonanza to update my stock on ebay when an item is sold here. Is there a setting to set stock to zero instead of ending the listing on eBay?

Thanks

asked 4 months ago

1 Comment

EmpressDepot October 10, 2020

Congratulations on your sales here.

1 Answer

This is an official Bonanza response.

Hello Scrambler_Cycle,

Welcome to the Bonanza Community!

By default, we keep your items synchronized between your eBay and Bonanza stores over time.

When an item is removed from your eBay store (because it is sold, was delisted, expired, etc), we can remove it from your Bonanza store automatically so you only sell merchandise that’s in stock. Note that if you set the listing to “Out of Stock” status on eBay, it will not be automatically removed from your Bonanza account since that is still an active state on eBay. You must manually delete “Out of Stock” listings from your Bonanza account, or move them to “Reserved” status.

Below is additional information from our Help pages:
“Does the importer remove items from Bonanza if they’re no longer available on eBay (and vice versa)?”
https://support.bonanza.com/hc/en-us/articles/360001111052-All-About-the-eBay-Importer#removelisting

If you need additional support please email our support team and they will be glad to assist you further. Contact us at [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support

answered 4 months ago

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