When I choose an Item for discount, the process goes through but the new discounted price does not reflect the lower percentage change but reflects the original price also.
Is anyone else having this problem….?
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Klassy_Klassics Reputation: 16 See Klassy_Klassics' booth |
Hi @Klassy_Klassics,
Thanks for reaching out. If you are using the “Apply discount as a visible markdown” option, the original price will show along with the discounted price so that buyers are able to see the savings they are receiving. You can read more about item markdowns on the following [URL removed]
[URL removed]
If you are not applying the discount as a visible markdown, the price will be discounted by whichever percentage you set, but buyers will not see the original cost. We attempted to apply a 10% discount to some of your items and the price change reflected correctly once it was applied. Be sure that you have selected your listings you wish to discount before using the “Apply changes” button.
In the event you are not seeing discounts applied to your items, you may want to try clearing your cache and browser history, as it may be a slow-cache issue you are experiencing. Here are instructions on how to clear your [URL removed]
[URL removed]
Our site features tend work best on Google Chrome, Firefox and Safari. Please make sure that you are working with the most up-to-date version of your browser. If clearing your current browser’s cache does not resolve your issue, we recommend using a different browser or device to see if the problem persists.
Hope that helps
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Katyoke Reputation: 1512 See Katyoke's booth |
Viewed: 698 times
Asked: about 9 years ago
Latest response: about 9 years ago
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