I contacted you guys not once, but twice. it’s been over 2 days. I had a sale in which I had a wrong email. I corrected it so that I can see my order and receive payment. still no response.
Frustrated Seller…
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normasbathandbody Reputation: 114 See normasbathandbody's booth |
Sorry for the delay in getting back to you both. We are a bit backed up at support and doing our utmost to get caught up. We have made a notation of this delay in our initial reply to your email (the auto received reply). Current response times are not acceptable to us and be assured that we are doing everything we can to get caught up while still delivering the quality of service that you have become accustomed to receiving from Bonanza.
If you happen to locate an answer in our recently updated help pages, please do update us at support. [URL removed]
Thank you in advance for your support and your patience.
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bonanzamark Reputation: 1539 See bonanzamark's booth |
I sent a request to support on June 14th and still no reply.. I don’t know if I should resend it or just wait.
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MyTexasTreasures Reputation: 1244 See MyTexasTreasures' booth |
I also opened a ticket 2 days ago since I was unable to publish items to eBay. I followed up yesterday after 24 hours but have heard nothing back other than the auto-response.
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newporttag Reputation: 12 See newporttag's booth |
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