Hi there, I’ve emailed you 2 days ago and still received no reply. I wanted a free trial when I registered. Instead I saw that you have just charged me for the whole year fee of $290 without my permission.
I’ve heard good things about Bonanza from my Etsy Forums so this is getting me upset!
|
theartofstitch Reputation: 14 See theartofstitch's booth |
Hi art
Try emailing directly to [email protected].
You’ll get a canned response right away, then a personal reply to your question, usually within 24 hours. They are very responsive, but may be still running a bit behind.
I don’t know how the free trial and cancellation of, works, sorry.
|
BookbinEtc Reputation: 1322 See BookbinEtc's booth |
they need to be more clear about it & not describe it as a free trial if they immediately charge people
|
Jewelsbelegance Reputation: 307 See Jewelsbelegance's booth |
Viewed: 860 times
Asked: about 9 years ago
Latest response: almost 9 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
