Bringing my store back online

My name is Ngan
Because of my faulty bank card, the sales fee cannot be paid. My stall is on hold.
I have replaced the bank card and paid the sales fee. I tried to contact Bonanza support to get my store back online but I didn’t get a response.

asked 28 days ago

Reputation: 10
See NganC3's booth


Policequilts September 21, 2019

You may have to wait since it is Saturday, the weekend and I don’t believe they work . . the weekend.

abigdogmom September 22, 2019

NganC3, it appears your booth is active but you have no items listed.

2 Answers

This is an official Bonanza response.

Hello, Welcome to the Bonanza Community!
We will be glad to assist you further.
For assistance with this, please email our award-winning support team and they will be glad to assist you.

answered 26 days ago


You will have to do it in paypal.

When you click on the paypal refund, it shows Total Refund Amount which shows total amount.
You can enter any amount in that box provided and the amount will change to what you enter, thereby changing the amount of refund.

You cannot refund from bonanza, because bonanza does not handle your funds from transactions. Paypal new user agreement also no longer refunds the fee or partial fee paid with refunds.

To set up combined shipping discount on Bonanza

Booth Setting:

Discounts and coupons

Use one of the options for combined shipping (either decrease the cost of shipping by a certain percentage or $ amount) for additional item purchased.

Or add a percentage or $ amount for additional items after the highest shipping cost

answered about 13 hours ago

Reputation: 12
Question Vitals

Viewed: 132 times

Asked: 28 days ago

Latest response: about 13 hours ago

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