Have any of you run into this scenario?
Is this SNAFU Bonanza’s or Stripe’s?
When Bonanza made the announcement, they touted no additional fees other than FVF. My Dashboard clearly shows a double-dip, seemingly by Bonanza.
Thanks for any insight y’all can provide.
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MagnoliaScreens Reputation: 1120 See MagnoliaScreens' booth |
The extra fee you see in Stripe is the taxes collected that are remitted to bonanza to pay the individual state taxes required…
There is the stripe fee
The taxes (taxes goes to bonanza)
if you check carefully…and add the stripe fee+taxes that is what you see stripe
Just like in paypal (there it is listed as a Partner Fee)
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ccmom Reputation: 12648 See ccmom's booth |
Hello MagnoliaScreens
Welcome to the Bonanza Community!! Bonanza’s Community Help page is a place you can get general questions about items answered from the community.
We recommend that you email Bonanza Support at [email protected]
Please provide us with any orders that this has happened and we will be glad to look into this further.
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
1 Comment
You will have to be more specific before any members can offer possible answers. Just don’t provide any of your personal info here. Or send email to support@bonanza
But generally, there is no fee to use Stripe for Bonanza payments.
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tomwayne1 Reputation: 8637 See tomwayne1's booth |
2 Comments
Thanks to all for the clarification. I did contact Stripe first via email and they responded within the hour. However, they, too, did not realize it is sales tax as she told me it was a Bonanza Application Fee.
Since I wasn’t charged so much on ALL Bonanza transactions, I was still confused but the responses here explain it…some states are still not collecting sales tax so those are the ones the “application fee” wasn’t charged.
It is convoluted the way it is presented but now I get it ;)
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OnlyPollyPocketDolls Reputation: 14 See OnlyPollyPocketDolls' booth |
Confused too about the Bonanza.com application fee. It’s a fairly significant amount. What is it and why is it so high? Thanks for your assistance.
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Nola_Discount_Shop Reputation: 22 See Nola_Discount_Shop's booth |
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3 Comments