my feedback is 4.8 out of 5. I have pretty much great customers but there is always a bad egg. When I wrote my response to the buyers negative feedback I neglected to say that I offered her a FULL REFUND if she returned the items and she didn’t want to do that. I left her bad feeback and wrote it there but I can’t believe I forgot to put it in my response so other buyers can see it. Anything I can do?
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beautebay Reputation: 16 See beautebay's booth |
I don’t believe it is possible. According to Bonanza’s post here https://www.bonanza.com/site_help/general_buying/feedback#editfeedback buyers are able to edit only one or two-star feedback, and it says nothing about editing seller feedback. I checked one of mine to see if I could do it, and I wasn’t able to, but I haven’t needed to leave any bad feedback… perhaps if it’s one or two stars you can?
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KazooDecor Reputation: 650 See KazooDecor's booth |
Don’t worry about it. It"s one of the great things about the site not being user friendly- no one can find your feedback
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CanadianGraphiti Reputation: 53 See CanadianGraphiti's booth |
Viewed: 1108 times
Asked: almost 6 years ago
Latest response: almost 6 years ago
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4 Comments