I already sent a ticket into support for this issue. I am wondering if anyone else is experiencing the problem.
When I click on any of my items from my booth, I am getting an error code instead of taking me to my item.
There was an error processing your request. We have been notified and will take a look shortly. For immediate assistance, please contact our support team and provide error code 3244d3ec-c6e1-4193-aa5a-09425a026e69.
[URL removed]
Received a response and the problem was resolved within 4 hours! Thanks so much Bonanza team for the fix.
Judy (Bonanza)
Aug 7, 12:16 PM PDT
Good Day,
Thank you for your patience while tech worked to resolve the error. Please clear your cache, temp files and refresh the browser. The tech has indicated the issue is now resolved but clearing the cache and refreshing the browser will help ensure the error page is not displayed again in error.
Regards
Judy O
Happiness producer | Tier 2 & Triage | [email protected]
~~~~~~~~~~~~~~~~
Judy (Bonanza)
Aug 7, 8:01 AM PDT
Hello Inspcreations,
Thank you for taking the time to report this matter to Bonanza. Our tech team has been notified of the issue and is working toward a solution. We do not have an estimated timeline but hope this matter will be resolved shortly. Feel free to check back for a status update at any time. We appreciate your patience and for bringing this matter to our attention!
Regards
Judy O
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InspiredCreations Reputation: 1435 See InspiredCreations' booth |
mine is down also. finally get a sale and may lose it now because customer wanted asap. they asked a question i answered but they probably can’t get to item now – I can’t. way to go bonanza!
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sasswbe Reputation: 321 See sasswbe's booth |
1 Comment
Me too… Submitted ticket also. Same error code.
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christie55 Reputation: 16 See christie55's booth |
1 Comment
Oh great!! Same here – “Whoops. There was an error.”
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maydamart Reputation: 281 See maydamart's booth |
Yes. And not only in Your store, but there is the same error in other booths I visited today…
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
Very Frustrating. I have customer trying to purchase items.
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weltkrieg2 Reputation: 42 See weltkrieg2's booth |
Yep, it appears site wide. NOT good … hopefully they will fix shortly
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Once_Again Reputation: 525 See Once_Again's booth |
1 Comment
I’ve same problem too…
How we make a sales, if bonanza site like this ?
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Arliando Reputation: 14 See Arliando's booth |
Yes, this happened just after 3:00 AM Eastern for me because I was working on some fan club listings and was able to download pictures but at 3:05 AM Eastern I was unable to go back and get links for pictures.
In addition, looks like booth stats are down for now. 0 projected for today so far and know better.
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WholesaleSupplies Reputation: 16 See WholesaleSupplies' booth |
I do not have this problem. I can click on an item and go right to it. Tried it as a customer would and tried it in edit form.
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Margiecrafts Reputation: 491 See Margiecrafts' booth |
1 Comment
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CovenCastMagic Reputation: 174 See CovenCastMagic's booth |
1 Comment
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4 Comments