progoods2014's Feedback on Bonanza

Seller response:
You have already contacted us for refund and we have agreed. No need for bad feedback. International sale can face issue with many factors involved, hope you understand that.

Buyer response:
********** One of the notifications from Bonanza website: ********** Your order has shipped! Hurrah! progoods2014 marked your order as shipped and it should be arriving via USPS before long. Need a refresher on your order details? You can see it on Bonanza right here. ... If your order was shipped from outside the United States, the carrier may not update the tracking info until it reaches the United States. This can sometimes take a few weeks. If your tracking info has not been updated by May 9, 2017, we recommend contacting the seller for an update. progoods2014 included the following note: India Post ********** My thoughts about the email: ********** I noticed that the product ships from India (India post). So I got curious about the warranty and I decided to ask the seller about the warranty in USA. ********** My Question #1: ********** I see that the product ships from India. I wish to know about the warranty. Will the USA Sennheiser cover the product warranty? If so, what is the warranty duration and terms? If ever something happens to this headphone within the warranty period, could you please let me know how to contact Sennheiser USA? ********** your reply #1: ********** You can contact Sennheiser customer support @ Product Information 1-(877)-736-6434. Also you can register your product on this website https://service.sennheiserusa.com/register_p… Regarding warranty, it will not cover any physical damage of the headphone. It covers only the manufacturing defect if any, which is a very rare scenario, because all the Sennheiser products are QC checked and packed via Germany Sennheiser HQ. ********** My Action ********** I spoke with the number that you provided. The Sennheiser guy checked his documents and said that you are not an authorised dealer, and any product you sell is not covered under Sennheiser USA warranty. The funny part is that he also said that the products that you sell might not even be covered under warranty in India ********** Your Lie #1 ********** You claimed that the product is covered under the official Sennheiser USA warranty. That is a lie. ********** My reply #1: ********** I spoke with Sennheiser customer support @ Product Information 1-(877)-736-6434. They say this product is not covered. The customer service executive asked me to purchase it from amazon.in I do not want this product as there is no warranty as well as because the seller lied to me. Please give me a full refund and don’t bother sending the product to me. ********** your reply #2: ********** Your address is CHARLOTTE, NC. How is Amazon.in (india) going to deliver the product to you. If you find a way for that please share that magic with us. Nevertheless all platforms are not registered with all the manufacturers worldwide. If bonanza is not registered with senneisher, it is not bonanza fault nor ours. It is open platform. Any official invoice is valid for warranty claim. Anyways have fun with your purchase. We have blacklisted you across our all groups of sellers for misusing bonanza policy of order cancellation after item shipped, and unnecessary negative feedback. We are well versed with buyers behavior and hence we haven’t sent the item yet. ???? ********** Your Lie #2 ********** The first email communication from the seller in this post from the seller is a lie. The seller not only lied to me, but also lied to the Bonanza website platform as a whole, and might have crossed the line in terms of the service level agreements and standards of Bonanza.com The seller told bonanza.com that he has shipped the product, but he hadn't done so in reality. ********** The analysis ********** The seller thrives on the fact that he can sell products (not sure if they are genuine) and nobody generally checks if he is really authorised to claim that he provides warranty. The seller (Mr. Ravi Acharya) is a Sociopath (A sociopath is typically defined as someone who lies incessantly to get their way and does so with little concern for others) as well as a Compulsive Liar (A compulsive liar is defined as someone who lies out of habit. Lying is their normal and reflexive way of responding to questions.)