lostcinema's Feedback on Bonanza

Seller response:
We are a license search and acquisition agency for professional,entertainment industry clientele, and serious private collectors. We are a small, dedicated company with 10 years experience, based in the Chicago area,serving a select community of patrons, domestically and internationally. We supply rare movie titles on DVD, suitable and playable for all regions. Our Movie Manufactured By Demand,and movie search service is intended for Serious Movie collectors who are in search for rare movie titles that never had a dvd released or out-of-print dvd released titles that cannot be found through retailers anymore.

Seller response:
As stated in our shipping policy all orders are processed and shipped within 3 to 10 business days. We processed and shipped your order within the time frame of our policy.

Seller response:
We did refunded you, because we decided not do business with you because of the negative attitude you had when we try to resolve this problem by trying to send you a replacement disc. We ask for the shipping info, you replied back in a very negative way to us.

Seller response:
As stated on our booth about us section,*Lost Cinema Etc. is a search and acquisition agency for professional,entertainment industry clientele, and serious private collectors. We are a small, dedicated company with 10 years experience, based in the Chicago area,serving a select community of patrons, domestically and internationally. We supply rare movie titles that are not COMMERICALLY available or out of prints on DVD, suitable and playable for all regions. We acquire all our rare titles directly from our inside studio contacts within the film industry archives and occasionally from major private film collectors here and abroad. All of our titles are provided from our inside studio contacts, and has been manufactured from the best-quality video master currently available at the studio archives and has not been remastered or restored for our DVD titles(unless indicated in the listing that it is from a remastered source).*Lost Cinema Etc. is a search and acquisition agency for professional,entertainment industry clientele, and serious private collectors. We are a small, dedicated company with 10 years experience, based in the Chicago area,serving a select community of patrons, domestically and internationally. We supply rare movie titles that are not COMMERICALLY available or out of prints on DVD, suitable and playable for all regions. We acquire all our rare titles directly from our inside studio contacts within the film industry archives and occasionally from major private film collectors here and abroad. All of our titles are provided from our inside studio contacts, and has been manufactured from the best-quality video master currently available at the studio archives and has not been remastered or restored for our DVD titles(unless indicated in the listing that it is from a remastered source).

Seller response:
ll of our rare titles that never had a dvd release or out-of-print are provided from our inside studio contacts, and have been manufactured from the best-quality video master currently available at the studio archives and has not been remastered or restored for this DVD release(unless indicated in the listing that it is remastered). You are claiming that the film's color was soft, etc, we do not have anything to do with how the film was filmed and what film stock and lighting was used. This way it was film. All our title we acquire are from our inside studio contacts at studio archives who transfers all our titles directly from the original film reels for all our titles so their audio and video quality is the way they would have been seen during release of the title. Our rare titles never been remastered in any type of way, unless we indicate in our listing it is from a remastered source.

Seller response:
All of our rare titles that never had a dvd release or out-of-print are provided from our inside studio contacts, and have been manufactured from the best-quality video master currently available at the studio archives and has not been remastered or restored for this DVD release(unless indicated in the listing that it is remastered).

Seller response:
ll of our rare titles that never had a dvd release or out-of-print are provided from our inside studio contacts, and have been manufactured from the best-quality video master currently available at the studio archives and has not been remastered or restored for this DVD release(unless indicated in the listing that it is remastered).

Seller response:
We send your order via first class mail which the tracking info was sent with the type of mail class that was used. Even the shipping label told you the name class that was used. We cannot help that you live in a US territory that have poor mail service.

Seller response:
ll of our rare titles that never had a dvd release or out-of-print are provided from our inside studio contacts, and have been manufactured from the best-quality video master currently available at the studio archives and has not been remastered or restored for this DVD release(unless indicated in the listing that it is remastered).

Seller response:
Important: All of our rare titles that never had a dvd release or out-of-print are provided from our inside studio contacts, and have been manufactured from the best-quality video master currently available at the studio archives and has not been remastered or restored for this DVD release(unless indicated in the listing that it is remastered).

Seller response:
Important: All of our rare titles that never had a dvd release or out-of-print are provided from our inside studio contacts, and have been manufactured from the best-quality video master currently available at the studio archives and has not been remastered or restored for this DVD release(unless indicated in the listing that it is remastered).

Seller response:
Important: All of our rare titles that never had a dvd release or out-of-print are provided from our inside studio contacts, and have been manufactured from the best-quality video master currently available at the studio archives and has not been remastered or restored for this DVD release(unless indicated in the listing that it is remastered).

Seller response:
We only receive the version from our supplier and we put all the info of all our titles like runtime which the customer should no if it is the version they are looking for by the runtime.

Seller response:
First of all this title is not a copy of a copy by us, because we receive all of our prints directly from our inside studio contacts, who provides us the best possible print one can get for our hard to find titles. They not going to compare to blu-ray or hd quaility but they still very good quality so one can still enjoy watching! Anyopne can tell by the screenshots of the title that the quality is very good, maybe not hd , but better than vhs and probably laserdisc quality at least!

Seller response:
If you had a defected disc you could have contact us to let us know and we have replaced the disc immediately. You the only customer out of 75 customers who bought this title and had a problem. Problems are to be solve which is our customer service motto!