Skull Sculpture,Brass Skull Female&Male and similar items

This estimate is based on:

• The seller's handling time
• International Shipping (4 to 5 weeks) transit time to US

Actual delivery times may vary. Have shipping questions? Contact the seller

I gladly accept returns and exchanges
—> Contact me within: 3 days of delivery
—> Ship items back within: 14 days of delivery
I don’t accept cancellations
But please contact me if you have any problems with your order.

Returns and exchange details
As in our physical or online store — we always want our customers to be happy with their purchase.

We package our items with utmost care, however, if your order arrives damaged please contact us within 48 hours of receipt. You may return it for an exchange or refund.

For requesting a refund, you will be refunded for the item purchase price, minus the shipping cost. If you request for an exchange, you will pay for all shipping fee. We will bill you via original payment method for any additional charges incurred.

You may return the item once you receive a return authorization. All returns must be sent INSURED via registered air mail, or any other AIR delivery service that can track a package and requires a signature upon delivery. After you have ship the item(s), forward us a copy of the receipt and the tracking number for validation.
Items accepted for return that has been damaged through misuse, and/or have been tampered with do not qualify for a refund.

Undelivered Orders (aka lost in the mail). In the event that your package is not delivered, all efforts will be made to locate, track and confirm. If in the rare circumstance it has been more than 8 weeks for international, the package will be considered “lost” and a refund will be issued.

If you are unhappy with your purchase, you can always return it in it’s original form, bearing no marks for wearable items such as jewelry – within 5 days of receipt, for a full refund of the item(s) purchase price, exclusive shipping. After that 5-day, sales considered final.

Please note that we do NOT offer refunds for the following items:
—> All items purchased on SALE

Full priced items that have been purchased with a promotional discount code ARE returnable/refundable.

Please contact us for the returns address.

HOW DO I KNOW MY RETURN HAS ARRIVED/ IS BEING PROCESSED?
As soon as we receive your returned order we will contact you via email and let you know that your return/ refund is being processed. We will then refund you the total amount minus any shipping costs via your original method of payment (Paypal).
Additional policies
PRODUCT DISCLAIMER
Borneo Hunters attempts to display all products as accurately as possible.

Items are, either, vintage or handmade, therefore they may come with minor flaws due to age or variations in natural materials like seashells, feathers, seeds, wood, bronze, bone or stones. Please take this into consideration prior to purchasing.

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I accept cancellation strictly within THREE (3) hours after purchase. Any cancellation request thereafter, will incur a 10% miscellaneous (restocking, packing materials,printing, etc) fee. Sorry guys, it takes me time to prepare and pack your order and time to unpack them back.

Please Note : If your order is item(s) that will be packed and ship in a Malaysia Post prepaid flexipack; any cancellation request after it is packed (or after 3 hours an order placed), shipping is NOT refunded.
Once the pack is sealed for you, it is yours, as they are not re-usable. You will only be refunded the item price minus 10% miscellanous fee.

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RESPONSE TIME
There is only 1 of me responding to messages. While I try to respond right away, sometimes I am away from my computer or phone, and it might take a day or so to get back to you. Thank you for understanding!
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To find out, please click on the tracking number provided in your purchase history. Often, the Malaysia Post website updates much faster than Etsy’s tracing service. There have been several instances, where Etsy is showing a package as being in “pre-transit” when it is showing as having arrived in its destination city when I go to the Post website!

Feel free to contact me at:
Telp : +6 082 416 857
WhatsApp : +6 012 847 1274 / +6 016 895 3340
UNIKA BORNEO
5 wayang st
93000 Kuching
Sarawak, Malaysia