The Citidel Jewelry and similar items

This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

You can make your offer during the checkout process as long as you do not live in a state where marketplace facilitator tax laws exist. Check your state.

We offer a 30 day return or exchange policy (excluding shipping charges) for all stock items that have not been damaged, or modified in any way. All items for return must be in perfect condition. Items that have been damaged in shipment must be returned immediately and a new item will be sent out. The buyer is responsible for all return shipping costs.

A tracking number from the buyer is required for all returns.

After 14 days up to a period of 30 days from the day the item is shipped, a 15% restocking fee will be deducted from the refund.

No returns are accepted after 30 days.

All special orders, custom orders and items that have been modified such as ring sizing cannot be returned or exchanged.