Server Hiccup
Update 4AM PST: Alright, the rogue server is back up with some new hardware and cables. Hopefully this time for good! Backlogged batch edits, ebay imports and such are now being processed.
At about 6pm tonight one in our cluster of servers (that's right, cluster! Aren't we the professional website?) gave up the ghost. This server was responsible for many things, including sending email, caching pages to make them faster, and doing everything that happens asynchronously (IM chatting, big (i.e., more than 50 item) batch edits, rebuilding search indexes, and eBay imports being the most noteworthy).
We currently have our hosting company on the phone with Dell diagnosing what illness may have befallen this server that we can get it up soon. In the meantime, I've setup a backup mail server to keep emails flowing. However, you'll still notice some weirdnesses here and there, like Bonanza items being missing from the top of the Buy page and people lists being absent from the bottom of the People page. And big batch edits won't process for the time being (though all the batch edits, ebay imports and everything else you submit is saved and will be run as soon as the server is back online).
Just wanted to give everyone a heads up about this. We have various backup plans brewing if the server can't be brought up by tomorrow morning, but hopefully Dell will be able to get this one figured out.
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24 responses to Server Hiccup
Thanks for letting us know, you know sugar always help with the hiccups,lol.
I see a vacation get away to the Carribean in your future LOL. Hang tough! We’re all behind ya!
Ooops, I guess you can ignore my email about the missing stuff on the buy page. lol
If anyone wants to see the current Bonanza’s, just use the link on the bottom of the BUY box on the Home Page.
aaaaahhhhh… so THAT’s what happened to my booth chat.. thanks for being on top of things AS USUAL & keeping us informed
– just another reason Bonanzle is my all time favorite online marketplace!
Thanks for the heads-up! It took me a minute in the wee hours this AM to remember what was going on – gave it a little while, and we were back on the air! Thanks so much for all of your (and the team’s) hard work
i thot u were competin with the new show ‘flash forward’ for 2 mins 17 secs of disappearin
never worried ’bout what happens, cuz i knows u boyz r always on top of it
Thanks Bill! Sure appreciate ALL that you are doing for us!
You ROCK!
WOW!!!!!!!! I thought maybe the world was coming to an end when the white-out & listing problems hit me!!! LOL! I know Jesus said he was coming back after his children but I SURE was hoping it would not be yesterday & last night!! Bill, Mark, Tom, we all appreciate the work that you do for all of us!!!!!!!
I’ts wonderful to be at a site that actually communicates with the members in it when there’s a problem.
Thanks for taking the time to keep us updated
Ditto to all the above! You keep improving things all the time, and always let us know what is going on.
It’s all good, boyz. My stuff is appearing in Google Shopping again as of yesterday, and wouldn’t you know it? I logged on to an outside sale this morning.
Hugz
Shanon
should i delete my wacky problem child listing 7625282 and start anew ?
Sounded like a burp over here in Gig Harbor.
Thanks Boyz!! YOU RULE!!
1010111011011011101101011011011011011010111101001101011101101101101100011011010101BONANZLE0110110110110101011001101010
101011101101101110110101ROCKS01011011011010111101001101011101101101101100011011010101011010101101110110110110110101011
Sounded like a Hurricane here in Naples Fl, but as you can all see we lived through it.
Where in any Co. in the land would the Boss post about a Burp?, nowhere thats where.
We are so lucky here at Bonanzle, Our BOYZ are always lookin out for us.
Love ya all
Shari
You are the BOMB when it comes to communication, thanks guys!
Hicup.. Excuse me
Thanks bunches for informing us.. I was kinda of worried and stressing checking everything in the house with our DSL LOL!
Thanks – I thought it was on my end, good to know we all have hiccups.
Glass of water – paper towel folded in half over the top – let the water seep through the towel into the server’s mouth and swallow normally each time a normal mouth full of water has gotten thru the towel. Works every time to cure the hiccups. Seriously. You can not make stuff like that up.
What?…………………………..
Oh – the server is an electronic device? Never mind.
Becoming so typical of the boyz at Bonanzle………..
On top of ANY problem when it happens….
Keep members updated throughout the incident……
That’s why I’m here………….THANKS…….
Weeping in Houston.. Hope I’ll show up soon. Thanks guys.
Bonanzle is run the way a site like this should be run. Truly a fine company who cares about their sellers and treats them respectfully. I used to know other sites like them but one by one, they gave into greed and employed new people with “great new ideas” and “New changes & improvements” that destroyed the nice simple experience. Thanks Bonanzle for staying on the right side of the road.
Best wishes to all the member,please visit us at www.b2c2u.com
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