How are you celebrating 10/11/12?
So you did not book the chapel in enough time to have that wedding on 11/11/11? No bigs, you can get married today! Already married? Well then go buy a lottery ticket, hit the track, have a Vice Presidential debate why don't you! People are celebrating 10/11/12 in many different fashions and there is no reason why you should not go and get your game on today.
If those options do not flip your pancake then you can hang out on Bonanza and maybe have a live chat with a Bonanza support agent? Maybe you would instead like to make hand picked lists and background burn the images on your list? Maybe checkout some of the newest browsing features added to the site? In case you have not guessed, we are celebrating 10/11/12 by adding more features to the site.
"Add ability to have an online chat with support for Gold and Platinum members"
Subscribing Gold and Platinum members now have the ability to engage in a live chat with members of the world famous Bonanza Support Team! If you have not already, first sign up for a Gold or Platinum Membership (What are you waiting for, we provided a link already!), and then click on the "Contact" link located at the bottom of each Bonanza page. When you do you will see the option to initiate a live chat.
"Allow users to burn images they add to their HPL (and add ability for sellers to prevent it via advanced seller settings)."
Makers of Hand Picked Lists will have the option (in edit mode) to use the Patent Pending Bonanza Background Burner (free of charge) to improve the images used in their hand picked list. The improved image will be visible on the hand picked list only, the original image in the sellers booth will remain as is (untouched). Even so, a seller will have the option to prevent this via their "Advanced Seller Settings" on Bonanza, cause we are all about pro-choice on Bonanza.
Unhappy image with no background burn Very happy and confident image with background burn
"Add action bar to items in search to allow for finding related items in search, and one click adding to a recent HPL."
When a shopper points their mouse over an image in search, in a booth, or anywhere else an item image preview shows, they will see four action commands appear (not instantly, but shortly thereafter) on the header of that item image preview.
The "Glimpse" button/icon will give you a quick preview of the item with the most basic information of the listing (aka "quick view). The second button/icon which resembles a telephone keypad is actually a "Find similar" action. When you click on this icon, you will be taken to similar search results for that item. It is important to note that this is a small part of the big picture, in making Bonanza more browser friendly. From Bill's most recent blog:
This home page update is the first step in a revised strategy that is going to refocus our efforts back on our core strength: everything but the ordinary. Fashion is certainly an important part of the "everything but the ordinary" equation. But so too are crafts, collectibles, home decor, and the many other categories that thrive on Bonanza over other marketplaces.
In the weeks to come, we will be following this update with others that make Bonanza into the most browse-friendly marketplace. We want to build an experience that snatches attention at the home page, and then straps the buyer in for a ride through the booths, hand picked lists, and search results that align most perfectly with their interests. "Serendipity engine" is our internal buzzword for the experience. We will know we have succeeded when you find yourself on Bonanza, wondering what happened just happened to the last half hour you spent wandering from booth to collection to HPL.
The third button/icon is a cart which when pushed will add that item to your cart. The fourth button/icon that resembles a hand, is to add that item to your most current hand picked list. When you click this button/icon, that item will be automatically added to the most recent hand picked list that you have manually added items too. So if you want to add the Teddy bear to another list, you need to manually add an item to that list first, so that it becomes your default hand picked list (Hand picked list makers rejoice!).
We invite all reasonable feedback and reserve the right to make changes to all features on Bonanza based on your feedback. We sincerely apprecaite you taking the time to let us know how we can improve Bonanza for all and hope that you are able to enjoy these recent enhancements.
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28 responses to How are you celebrating 10/11/12?
OMG, I love the chat! I gave Mark a test and he passed with flying colors. I always enjoy new features. Thanks again Support Team!
These are not sad tears…I’m just so happy, so proud, so happy, so proud to be on Bonanza! WOW….this is FANTASTIC NEWS!!!
Great features! I do have a question, Is using the background burner free when you use it for the HPL?
Yep!
Super Dee Duper!!!
Very interesting; I’ll have to read more on this.
umm….I was playing with the buttons and the second button take the buyer out of my page my page and out to the search where they can view similar items like mine. That’s going to result in me loosing sales.
Why not show them more similar items from my booth instead?
Bill will have a much better reply to this but I will try to take a stab at it. Showing similar items will create a better experience for buyers and will lead to more sales for all. While a buyer may be viewing your item and navigate away by choice and discover another item to purchase, the same can be said for a buyer visiting another sellers booth and discovering and buying one of your items. So it works both ways and creates a win win for everyone. Having the link only show similar items from your booth would not deliver consistently good results which would lead to not so good experiences for buyers. With any feature, we will surely be paying close attention to it to make sure it delivers the desired results for all.
What Gladys said..work too hard to get them to my page only to easily lose them :(
(go upstairs for a reply)
I have one concern. If a Buyer puts my item directly into his cart then it seems it lowers the chance that the Buyer will read the listing and the condition of the item. Maybe not so good for vintage/used items that may have age or flaws. Will they even see the New or Used condition if they go straight to their cart?
At this point we are not sure about this but it would seem that a buyer of any item would research such things. In any case, if we find otherwise we will surely adjust this feature accordingly.
While using this function for quick view to fav an item, then going to my profile to unfav an item, there is no way to unfav the item from my favorites page without going back to the seller’s booth, hitting quick view and then unfaving the item. That’s a lot of steps to remove an item from my favorites.
Is there any way you can make it so we can unfav from our favorites page – like we could before this change?
You should be able to remove the fave the same way you added it, in addition to having the option to do so via your profile page.
The ‘Find Similar’ button is a major loser. My item views dropped by at least 50% yesterday. I agree with Sofy that we work our tails off to get people to our items and now they are instantly swept away. This is something I’ll be watching over the next few days.
I would bet you a Slurpee that your drop in views had more to do with it being 11/12/13 than this new feature. As mentioned above, if it proves to not deliver the desired positive results for all, then we would definitely revisit this. Thank you for giving it a chance, we really appreciate that.
When you click on Find Similar, the item you originally were looking at is included in the expanded similar list…at least, for every item I’ve tried with different items, different sellers.
@Keno,When I click on Find similar on your Galway Irish Bell, your bell is included in the Similar expanded list.
10/11/12 was my third bonanza anniversary.
These latest updates sound cool, but what would make me really happy if the smart bonz techies could figure out a way to make all my sales and purchases show up on bonanza.
Thank you for sending out the blanket email this time to announce functional changes. That was a pleasant surprise. I appreciated the consideration that showed.
With regards to similar items leaving the booth, It’s a very good question. The bottom line is that the buyer who clicks that is telling us they want to see more items like it. If the seller has more items similar to the one that got clicked — great. The buyer will see more items from that booth.
But if a buyer wants to see items similar to a funny t-shirt, and you only have one other such item in your booth, we’re going to be delivering a miserable user experience if we start showing teapots just because they were in the sellers booth.
To my mind, the perfect solution is that our “similar items” algorithm factors in the seller selling the item as part of what we evaluate. We should give precedence to the seller if they do have items that are truly similar. But ultimately, this is a feature built to help buyers browse easier, and it wouldn’t make sense to maim that tool by limiting its possible matches. We will focus the tool on finding the items that are truly best matched.
Of corse, determining the “closest match” is a very tricky programming problem unto itself. We’ll be working on improving its performance as one our top priorities in the coming month
Gee, where have I heard “best match” before?
. Showing similar items will create a better experience for buyers and will lead to more sales for all. While a buyer may be viewing your item and navigate away by choice and discover another item to purchase, the same can be said for a buyer visiting another sellers booth and discovering and buying one of your items. So it works both ways
That is why we Opted Out of having other people’s items on the bottom of our listings.
My daily views HAD been an average of mid 600s to mid/upper 700s per day. On thursday, when I believe this “similar items” business started my daily views were 334 and yesterday they were 455, so cut just about in half.
Can we please have an opt out option for similar items.
I noticed the same extreme drop in views and wasn’t sure what to attribute it to.
I also just checked out this feature, and the “Find Similar Items” does not show similar items based on the title. Instead, it features a wide range of the main category type, in which our own similar products fade away.
The examples I used was for a Vintage Milk Glass Lamp and for Peg Votive Holders. The lamp prompt brought up 417 lamps that were nothing like what I had listed. And for the Peg Votive holder, It was showing every type of candle holder known to man.
It seems to me that if a customer wanted to search for those things on the venues search page, they would do so. What this feature does is pull away customers to Bonanza’s search page instead of our booths, which is really unfair if we were the ones who brought the customer here. I think the search feature should be used secondarily if the customer doesn’t find what they are looking for and a great alternative to keeping them onsite. But not in the beginning when they first arrive here a a result of a Google Search for a product.
I allowed the collections to be shown because I think they enhance the quality of the products we offer here on this site, and because they aren’t shown until after a customer has read our listing, it is at the very bottom. But this new feature is not fair to those of us who spend hours optimizing our listings to get hits from the net, just to lead them somewhere else, to a seller who has not done the same amount of work to earn that customers visit. This in essence will breed hostile competition between sellers like is seen elsewhere and this is one thing the site should work harder to preserve. The last thing I want to see is for the community’s make-up to change. I too hope to see the option to OPT OUT of this feature.
I started a discussion thread on this so as not to detract from all the other great features that are also introduced in this blog. http://www.bonanza.com/forums/4/topics/263465
First, thanks for showing the photo of my teddy bear. I used Bonanza’s background burner for this photo. It came out really nice I think, which sometimes can be iffy and sometimes it is amazing. Regardless, I like having it there for when it does a really nice job. I hope what I said came out right because I did mean it in a positive way.
About the finding similar items button, I’m uncomfortable with shoppers being able to leave my listing to find other “like” items before they’ve had the chance to read my listing and before I’ve had the chance to draw them in more. People are curious by nature and may be more inclined to hit that button to see other like items before going in to read my listing.
I work hard and pay to get buyers to my booth I do hope we will have an opt out option for similar items. jmho
I do love the chat feature and will have to give it a go soon…However I also am not to keen on steering people away from our items and our booth, expecially when the items that are shown are not in the same category.
We do allow the collection feature to show in our booth because it is at the bottom and is a great addition.
Seems like fixing the search to make it easier to find things would be a better thing to do.
It took me four days to find a simple solid blue shirt, and that wasn’t found because of the search feature but because I asked about it in the forums finally.
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