BrittanyNS's Feedback Left For Others
BrittanyNS has left the following feedback for other buyers and sellers on Bonanza.
BrittanyNS has left the following feedback for other buyers and sellers on Bonanza.
Feedback | From | To | Items | Date |
---|---|---|---|---|
1 star user feedback
|
Feedback from
Buyer
BrittanyNS
(0)
|
Seller
livelovelaughiop (5) |
Young Living Desert Mist Diffuser - Brand New | 04/17/19 |
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Please be advised that our settings on Bonanza show that we ship within 7-10 business days unless otherwise notification to the buyer. The settings from our side of our Bonanza booth have always shown the 7-10 business days shipping policy along with our full disclosure of return policy. We have done our due diligence in this matter and keep in constant contact with our customers when our booth is in active status. You ordered your item on April 5, 2019 so we were still under the umbrella of the 7-10 day window of shipping the item to you. We sent four emails explaining our shipping policy and also two emails letting you know that we will refund your fully if the 7-10 business days policy is not suitable to you. We explained in our email to you that we understand fully your concern; however, we have fully followed our standard business practices. We fully explained that your item had been processed and packaged and was being shipped out on Friday, April 19, 2019. Your demand that we ship immediately tonight or tomorrow is not doable due to our standard practices for processing, packaging and shipping item. We also fully explained to you that we would contact Bonanza and make sure that all of our products show the standard shipping of 7-10 business days. We will post that we have fully refunded you when we receive a message from PayPal that you have requested the refund instead of the item.