Member since
2019
kayla_shiner's Feedback Left For Others
kayla_shiner has left the following feedback for other buyers and sellers on Bonanza.
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We have responded to your message and your feedback through messages on our site. We have fully explained that we typically ship within 7-10 business days. You ordered your item on March 30, 2019 so only 5 business days had passed since you ordered your item. Also, you sent us a message on April 4, 2019 at 6:02 pm EST which is after business hours. We typically respond to messages/emails within 2-3 days which is an accepted standard business practice in the U.S. Friday would have been the first business day with Saturday and Sunday not being business days. So, the accepted time to receive a response from our company would have been by Tuesday, April 9, 2019. We understand your excitement to receive this product and your messages; however, we believe your expectation was not within normal business practices. We have fully refunded you for this purchase this morning via your request on the feedback board. Please refer to PayPal for your full refund. Thank you for your time and attention to this matter. This sale has been closed in our business booth.