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Apr 29, 2013

Planned Downtime Friday 12am - UPDATES

Our web hosts are going to be taking our servers on an exciting adventure this upcoming Friday morning, as they relocate their facilities north into Seattle. They have estimated that the migration will begin at 12am PST on Friday morning and be complete by 4am PST Friday.

The site will be unavailable during this window, but should be up and running by 4am PST. Thanks for your understanding.

Update 6:35am PST

The server techs are still working on getting systems operational. We have half our normal web servers online, as well as our database, but they've still got quite a bit to do to get things running normally again. Current page loads are slow whilst they scramble to get the rest of the web servers (and all the behind-the-scenes servers) functional. Though they don't have an official estimate on their completion time yet, I'd wager it's at least 1-2 hours off. Stay tuned...

Update 7:35am PST

Getting closer to normal. All web servers are back online, as well as search. Still working on getting our behind-the-scenes servers running, so stuff like long batch edits won't work yet. Rate of progress seems to be increasing though, hopefully we can be fully operational within the next hour.

Update 8:07am PST

Alright, everything appears to be back online and fully functional! If you find anything out of the ordinary from this point forward, please let support know and we'll address it as quickly as possible. Thanks for your patience.

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33 responses to Planned Downtime Friday 12am - UPDATES

BookbinEtc says: 04/29/13 at 15:10:28

Thanks for the advance notice.

While I plan to be sound asleep, I know peeps in other time zones may not.

lowerwholesale says: 04/29/13 at 15:26:28

Thanks for the advance notice…:)

cascadetreasuretrove says: 04/29/13 at 15:32:44

Thanks for the advance notice.

I will be sound asleep as well.

TheHotAttic says: 04/29/13 at 15:33:09

For once I will be up & running before Bonanza!

driver211 says: 04/29/13 at 15:41:15

thanks for the notice, the cheesy one will be snoozing so no problems here..

irishonebac says: 04/29/13 at 17:13:10

That’s party time here on the east coast. Thanks for the heads up!

nelliekellie says: 04/29/13 at 18:26:53

Thanks for the heads up Bill! I will be snoozing too!

nightrunway says: 04/29/13 at 18:53:16

Ah Geez, I was planning to list about 90 items at just that time. How can you do this to me? Just kidding!!! Thanks for letting us know.

AbbysAttic says: 04/30/13 at 05:51:24

Thanks for the notice. I guess I’ll have to wait before I log on that day. That will be less silly computertime for me.

SunflowerAntics says: 04/30/13 at 07:19:07

Thanks Bill! I’m sure all will go well in the move…I would volunteer to help, but desperately need my beauty sleep

LookBehindYou says: 04/30/13 at 13:46:47

Thanks for the heads up, and good luck, hope things go smoothly!

jashafada says: 04/30/13 at 15:22:12

Thanks for giving us plenty of time to find out about not being able to access Bonanza. Appreciated.

TronicMisc says: 04/30/13 at 16:21:43

Wonderful I will help to keep bumping the forum so no seller will be caught by surprise. http://www.bonanza.com/forums/4/topics/281221

Tshirts says: 05/01/13 at 06:50:13

Will this be Friday May 5th or after midnight which Saturday
May 6th ?
Thank you. I am just confirming.

ZenGirl says: 05/01/13 at 13:36:06

I’m very curious about this great adventure we’re going on. Isn’t anyone else?

mrud3 says: 05/01/13 at 17:36:54

Thank you for letting us know.
Will be snoozing off anyhow at that time.Goodluck .

lol1955 says: 05/01/13 at 20:42:38

Thanks for the heads-up!

mrsdinkerson says: 05/02/13 at 05:41:54

Thank you for letting us know. Hope all goes well!

permacrisis says: 05/02/13 at 08:24:58

I will be pushing a vac or a mop, hopefully not a car.

tomwayne1 says: 05/03/13 at 06:24:29

Yay, up and running. That wasn’t too bad.

glassaddictionetc says: 05/03/13 at 06:41:51

I am logged in, but nothing much is working – My Rewards, Community Link, etc. I did finally get here – Bonanza Blog.

glassaddictionetc says: 05/03/13 at 06:42:03

I am logged in, but nothing much is working – My Rewards, Community Link, search, etc. I did finally get here – Bonanza Blog.

VaultFragrances says: 05/03/13 at 07:19:29

Same here, GlassAddictionEtc. I can log in and look at my booth but am unable to do anything else on any of my 5 booths. :(

OutdoorMisc says: 05/03/13 at 08:29:27

“Update 8:07am PST

Alright, everything appears to be back online and fully functional! If you find anything out of the ordinary from this point forward, please let support know and we’ll address it as quickly as possible. Thanks for your patience"
YES working fine, tho some one stated they had not read the blog ahead of time (wanted email)

CritterCreekRanch says: 05/03/13 at 09:41:10

everything seems ok however someone made a purchase from me around 6:30am your time and it came thru paypal as 2 seperate orders same item same buyer I am trying to contact buyer see if they want refund on one of them .. the purchases are not showing on my bonanza page

momspennies says: 05/03/13 at 09:46:19

Search is still not functioning. I emailed support. A Customer is inquiring on shipping and I had to log out and search like a buyer. The exact title, nor even a few words would bring up any items…EXCEPT Amazon listings. Hope this is still being worked on.

bonanzamark says in response: 05/03/13 at 16:08:51

Report received, search fixed. If you continue to see abnormalities please contact us at support. Thank you.

Appalachiancraft says: 05/03/13 at 13:02:08

Search is not working properly. 4:00 EST, what the heck! I am so tired of seeing Amazon items when I know the items are sold on here. When I go to the booth, type in the exact same search words, the items magically appear.

bonanzamark says in response: 05/03/13 at 16:08:59

Report received, search fixed. If you continue to see abnormalities please contact us at support. Thank you.

CritterCreekRanch says: 05/03/13 at 13:22:00

yea I just did a search for Game of Thrones
No items found searching for game of thrones
only amazon items showing and I know there are game of thrones items on bonanza

bonanzamark says in response: 05/03/13 at 16:09:05

Report received, search fixed. If you continue to see abnormalities please contact us at support. Thank you.

Appalachiancraft says: 05/04/13 at 15:38:50

Precious, the problem with search is not fixed, I did send you an email though.

a_new_golden_dawn says: 05/05/13 at 18:05:05

Sunday evening and search is still excluding certain keyword terms totally at times—other times working. Half the time it defaults to Amazon items only.