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Luxy_Fashionista's Feedback on Bonanza
All Feedback | 29 |
User Feedback
3.8
out of 5 stars
All Bonanza Transactions More info Since feedback is optional, many transactions receive no feedback at all. This number reflects the total number of sales and purchases this user has completed on Bonanza, including transactions without feedback. | 540 |
Feedback | From | Items | Date | |
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1 star user feedback
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New classy red faux suede women long trench coat with belt spring autumn fall | 09/18/22 | ||
1 star user feedback
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New green two-piece women suit set long blazer and pencil pants with belt | 07/26/22 | ||
Seller response:
Ms Ruby Thomas, You have received only the blazer because that is what you ordered and paid for. There are three options to select from for this item: the blazer, the trousers and the 2-piece set. You chose and paid only for the blazer. You have received what you paid for and we consider that perfectly normal. This can easily be proven. Please do not come back to our store as you are clearly here to spread hatered and false accusations. We wish you a good day. |
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5 stars user feedback
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Feedback from
Buyer
AndreaM1540
(1)
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New white two piece summer set V neck crop top shorts oversized romper jumpsuit | 06/15/22 | |
Seller response:
Dear Ms Andrea Monier, thank you for your feedback. We are glad that you are satisfied with your summer set. You are welcome to our store again. Kind regards, Luxy Fashionista team |
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5 stars user feedback
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New black faux leather white shearling warm aviator coat winter pilot jacket | 02/10/22 | ||
Seller response:
Dear Ms Lori Marchell, thank you for your feedback. We are glad that you are satisfied with your shearling jacket. Welcome to our store again in the future. Kind regards, Luxy Fashionista team |
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5 stars user feedback
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New black faux leather warm shearling aviator style women coat winter jacket | 02/05/22 | ||
Seller response:
Dear Ms Ervin Hurd, thank you for your feedback. We are so glad that you like your shearling jacket. Thank you for your support. Kind regards, Luxy Fashionista team |
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5 stars user feedback
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New black pleated long casual 7/8 length women skirt elegant autumn fall New camel knitted long sleeve A line midi knit women sweater dress autumn winter New beige metallic pleated midi length women skirt metalic autumn fall |
12/15/21 | ||
Seller response:
Dear Ms Anne Diaz, thank you for your feedback. We are so glad that you are satisfied with everything you purchased. You are welcome to our store again of course. Kind regards, Luxy Fashionista team |
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1 star user feedback
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New black faux leather warm shearling aviator style women coat winter jacket | 12/13/21 | ||
Seller response:
Dear Ms Cassandra Kritcher, We sent you the full refund of $115,54 for your order one month ago. Please stop spreading false accusations. We have reported your behaviour to the website and you are no longer welcome to shop at our store. It is not true that you were 'lucky' to have gotten the full refund as all of the customers who are not satisfied with a product and return it get the full refund. Also, all customers can leave any feedback they want and positive feedback is that of 4+ stars for all customers who are satisfied with their order and would gladly come back to shop at our store. |
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2 stars user feedback
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New black faux leather shearling warm women aviator coat winter pilot jacket | 10/22/21 | ||
Seller response:
Dear Mr Dantel Eason, Having seen your feedback, we contacted you and offered you to return the item you purchased for the full refund if you were not satisfied with it. You never replied to our e-mail. So it seems that you are simply trying to hurt someone's reputation with your negative feedback. Please spread love, not hate in the future. If there is anything we can do for you please let us know. Kind regards, Luxy Fashionista team |
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5 stars user feedback
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New white square neck thick straps A line midi length women dress spring summer | 08/11/21 | ||
Seller response:
Dear Ms Sarah, thank you for your feedback. We are so glad that you like your dress. Thank you for your support. Kind regards, Luxy Fashionista team |
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5 stars user feedback
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New beige double breasted women blazer ladies two piece suit set buttoned shorts | 08/08/21 | ||
Seller response:
Dear Ms Mary, thank you for your feedback. We are glad that we could help. Our customers' satisfaction is our priority. Welcome back to our store. Kind regards, Luxy Fashionista team |
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This feedback has been edited.
Details
1 star user feedback
the description said two piece short suit, however, I only received the blazer and not the shorts.
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5 stars user feedback
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Feedback from
Buyer
SusanW1560
(0)
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New white lace sexy V neck long backless cotton maxi women dress spring summer | 04/14/21 | |
Seller response:
Dear Mrs Susan, thank you for your feedback. We are so glad that you like the dress. Thank you for supporting our store. Kind regards, Luxy Fashionista team |
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2 stars user feedback
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New white sexy button down casual long sleeve female blouse elegant women shirt | 02/09/21 | ||
Seller response:
Dear Ms Holger Marquart, Your parcel arrived at your address via DHL Germany the same day you left us this feedback. You can track your parcel at this website: https://17track.net/en by selecting DHL Asia as the carrier. Your parcel’s tracking number is CNCAI2021011710138832 There is no need for leaving us negative feedback with false information before your parcel arrives. If you had any questions you could have contacted us at any time and we would have replied asap. Kind regards, Luxy Fashionista team |
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5 stars user feedback
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New camel faux suede white shearling warm women aviator coat winter pilot jacket | 01/11/21 | ||
Seller response:
Dear Ms Julia, thank you so much for your feedback. We are glad that you love your new jacket. Kind regards, Luxy Fashionista team |
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3 stars user feedback
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New beige metallic pleated midi length women skirt metalic autumn fall winter | 12/16/20 | ||
Seller response:
Dear Ms Brett Wills, thank you for your feedback. The delivery times are a bit different during the pandemic. They depend both on the international and your country's local Post Offices. As you know, the parcel has arrived to your country. It will arrive to your address soon, please be patient. Kind regards, Luxy Fashionista team |
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5 stars user feedback
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New black faux leather shearling warm aviator women coat winter pilot jacket | 11/04/20 | ||
Seller response:
Dear Ms Ena, thank you for your feedback. We are glad that you love your coat. Kind regards, Luxy Fashionista team |
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3 stars user feedback
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Feedback from
Buyer
JosephR1602
(0)
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New orange floral V neck button down women long ruffle dress spring summer | 08/13/20 | |
Seller response:
Dear Mr Joseph Revill, Having seen your negative feedback, we contacted you and offered you to return the item for the full refund if you were not satisfied with it. You replied that you have already washed and worn the item and that you do not wish to return it. Your reply is a bit contradictory to what you wrote in your feedback. So, this seems to be a classic scenario of 'sorry, not sorry' where you are simply trying to hurt someone's business with your negative feedback. Please spread love, not hate in the future. Kind regards, Luxy Fashionista team |
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1 star user feedback
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Feedback from
Buyer
Evamontalva
(0)
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New black faux leather shearling warm aviator coat winter pilot jacket women | 08/07/20 | |
Seller response:
Dear Ms Eva Montalva, Your parcel has arrived to Chile and it is on its way to your address. You can track your parcel at the Chilean post's website here: https://www.correos.cl/home Your parcel’s tracking number is 12825200007000219184098001 As you can see by following the tracking number, your parcel is on its way to your address. Please be patient and wait for it to arrive. There is no need for leaving such negative feedback. Please, do not affect our job negatively during these pandemic times! We always do our best to satisfy our customers and we can solve everything through communication. |
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3 stars user feedback
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New black faux leather shearling warm women aviator coat winter pilot jacket | 07/30/20 | ||
Seller response:
Dear Ms Hodak, Thank you for your feedback. We are glad that you are satisfied with your order. As you know, the first order you placed was when the outbreak of pandemic started and the entire postal system was stopped everywhere. We have refunded you for that order immediately. Thank you for your support and your second purchase. It means the world to us. Kind regards, Luxy Fashionista team |
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5 stars user feedback
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Feedback from
Buyer
StefaniaL9
(0)
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New beige metallic pleated long skirt maxi length spring summer golden metalic | 09/09/19 | |
5 stars user feedback
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Yellow pleated polka dot midi ruffle women skirt plus size fall autumn spring | 08/21/19 |
Ms Mary Jarvis, What do you mean by no show, no contact? Our communication with you has been respectful and honest the entire time. Even though we know that communicating with negative people who do not know what they want is hard, we sincerely did everything we could to serve you well, but your negative language and attitude is something we cannot have a positive effect on. We wish you all the best in the future after all and hope that you will somehow see and recognize good and honest people in this world. Kind regards, Luxy Fashionista team