bonzuser_glunm's Feedback Left For Others
bonzuser_glunm has left the following feedback for other buyers and sellers on Bonanza.
bonzuser_glunm has left the following feedback for other buyers and sellers on Bonanza.
Feedback | From | To | Items | Date |
---|---|---|---|---|
1 star user feedback
|
Feedback from
Buyer
bonzuser_glunm
(1)
|
Seller
gearseller2 (399) |
Bullhide Kick The Dust Off Faux Felt Cowgirl Hat Fancy Underbrim Buckskin | 10/21/16 |
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This customer did contact us about the hat and I did reply to her that I would send the info.Unfortunately Mother Nature intervened with Hurricane Matthew which not only shut us down for several days but also the manufacturer of the hat. They supply the RMA numbers. So, yes, if a couple of emails warrants "jumping through hoops" I am guilty. I had emailed her yesterday that I would send her a return label as a courtesy and I guess her reply was the negative feedback. We are catching up as quickly as we can and understand any frustration people may have. We use 3 email addresses, this Bonanza system and have a toll free number with a machcine if we are busy or it's after hours.We always want people to be able to reach us and sometimes it takes a few days to service a bunch of people, right Bonz?As I said yesterday, Shawna, I apologize for your anxiety about this issue..