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HHP_Appliance's Feedback on Bonanza
| All Feedback | 878 |
| On Bonanza | 3 |
| Imported from other sites More info Bonanza allows sellers to import their feedback ratings from other marketplaces. However, only the positive, neutral, or negative ratings can be imported. Written feedback cannot be imported. | 875 |
User Feedback
4.8
out of 5 stars
| All Bonanza Transactions More info Since feedback is optional, many transactions receive no feedback at all. This number reflects the total number of sales and purchases this user has completed on Bonanza, including transactions without feedback. | 22 |
| Feedback | From | Items | Date |
|---|---|---|---|
|
5 stars user feedback
|
Danby Silhouette Series DBC2760BLS 24 Inch Built-in Beverage Center/Wine Cooler | 11/26/22 | |
|
2 stars user feedback
|
Feedback from
Buyer
KevinH2028
(1)
|
Delta 2533LF-BLMPU Kayra Centerset Bathroom Faucet, Matte Black | 02/20/22 |
|
1 star user feedback
|
Kohler TS22026-4-CP TEMPERED RITE-TEMP BATH/SHOWER TRIM, Polished Chrome | 12/02/21 | |
Unfortunately, we did not have this customers specific item in-stock. That was absolutely our fault. I made every attempt to find said item from other vendors. Again, I was not able to find said item. We sell over many platforms, so "out of stock" happens from time to time. Upon being unsuccessful at acquiring said item, I should have contacted the customer, immediately!! I failed in this category and the buyer was not interested in my apologies, instead, they were more interested in reading me the riot act. I apologized profusely, I was upfront and honest about my short-comings, but again, this did not satisfy the customer. The customer did receive a Full Refund within minutes of our conversation!! This was an unfortunate incident, and we have been far more diligent since this incident, regarding out of stock items and our response's to such events. Sometimes, you cannot make everybody happy, but we have learned from our mistake and have moved on....