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AutographMall's Feedback on Bonanza
All Feedback | 658 |
On Bonanza | 18 |
Imported from other sites More info Bonanza allows sellers to import their feedback ratings from other marketplaces. However, only the positive, neutral, or negative ratings can be imported. Written feedback cannot be imported. | 334 |
User Feedback
4.8
out of 5 stars
All Bonanza Transactions More info Since feedback is optional, many transactions receive no feedback at all. This number reflects the total number of sales and purchases this user has completed on Bonanza, including transactions without feedback. | 2,758 |
Feedback | From | Items | Date |
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1 star user feedback
|
Feedback from
Buyer
bonzuser_cukvs
(0)
|
Tony Moran Signed Autographed "Halloween" Glossy 11x17 Movie Poster Photo | 11/29/24 |
1 star user feedback
|
Peter Frampton Autographed "Frampton Comes Alive!" Record Album - COA Holograms | 02/21/24 | |
Seller response:
It was not in our inventory. Our only choice was to refund him, which was what we did. Not sure what else he'd want us to do. |
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1 star user feedback
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Feedback from
Buyer
bonzuser_xfpvx
(1)
|
Dave Alvin & Phil Alvin Signed Autographed "The Blasters" Record Album w/ Sig... | 01/16/24 |
Seller response:
Why in the world did you not let us know it was missing instead of going straight to feedback? |
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1 star user feedback
|
Terri Nunn Signed Autographed "Berlin" 45 rpm Record Album | 08/22/22 | |
Seller response:
When you're dealing with human beings, mistakes will happen. We have nearly 20,000 items in inventory and sometimes an inventory count will be off. We sincerely apologized and fully refunded. |
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1 star user feedback
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Feedback from
Buyer
ChrisRodway
(2)
|
Guns N' Roses Band Signed Autographed Glossy 8x10 Photo - COA Matching Holograms | 01/19/22 |
Seller response:
Apologies. It was missing from inventory so we refunded immediately. Not sure what else we could do. |
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1 star user feedback
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Dionne Warwick Signed Autographed "Make Way For Dionne Warwick" Record Album | 12/02/21 | |
Seller response:
Are you kidding me? This customer gave us the wrong address, then sent us threatening messages. We responded professionally & told her we'd re-send (at our expense!) when returned. Again, all this because SHE provided the wrong address which she admits. |
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1 star user feedback
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Feedback from
Buyer
janthonyhudson
(1)
|
James Gandolfini Signed Autographed "The Sopranos" Glossy 8x10 Photo | 08/20/21 |
Seller response:
Was out sick for a few days. Responded as soon as I was able to and we came to an amicable resolution with the buyer. |
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1 star user feedback
|
Kobe Bryant Signed Autographed Glossy 8x10 Photo - Los Angeles Lakers | 12/07/20 | |
Seller response:
Our sincere apologies for the error! It appears your messages were not reaching us for some reason. |
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1 star user feedback
|
Feedback from
Buyer
Smellinoftroy
(0)
|
David Hasselhoff Signed Autographed "Knight Rider" Glossy 8x10 Photo | 08/17/20 |
Seller response:
Did not receive the buyer's messages. Once we received his message, we responded promptly. Customer simply didn't pick up his package at the PO after they left him a pickup notice. |
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1 star user feedback
|
Feedback from
Buyer
bonzuser_ijxqx
(0)
|
Saoirse Ronan Signed Autographed Glossy 8x10 Photo | 05/07/20 |
Seller response:
Wow, all our responses were professional despite his rude messages to us. Very difficult customer. USPS is losing items during the pandemic. We refunded anyway. |
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1 star user feedback
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Kobe Bryant Signed Autographed Glossy 8x10 Photo - Los Angeles Lakers | 03/04/20 | |
Seller response:
Lost in mail. We tried to get her a replacement and she can't seem to understand companies often have more than just one of an item. Very difficult customer. |
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1 star user feedback
|
Feedback from
Buyer
Techfall404
(0)
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Eddie Money Signed Autographed "Eddie Money" Record Album w/ Proof Photo | 01/16/20 |
1 star user feedback
|
Feedback from
Buyer
bonzuser_flchj
(0)
|
Carlos Santana Signed Autographed "Inner Secrets" Record Album - COA Matching Ho | 12/05/19 |
Seller response:
A software glitch caused some items to be listed twice. Unfortunately, we weren't aware until items started double-selling. Our apologies for the unfortunate error! |
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1 star user feedback
|
Feedback from
Buyer
CharlesR1094
(3)
|
The Band Group Signed Autographed 'Northern Lights Southern Cross' Record Album | 08/30/19 |
Seller response:
Um, buyer bought two items and canceled both because his wife yelled at him for spending money. We allowed him to return both despite it not being our fault. He then proceeded to send us expletive filled messages and insults because he felt we didn't respond fast enough to his last message. Mentally unstable individual. Block while you can. |
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1 star user feedback
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Nick Van Exel Signed Autographed Glossy 8x10 Photo - Los Angeles Lakers | 08/29/19 | |
Seller response:
This item was shipped and lost by USPS. We were out of the country for the month but have reached out to this customer for a refund + a free item. |
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1 star user feedback
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Star Wars: The Return of the Jedi Cast Autographed Movie Script Title Page | 05/12/19 | |
Seller response:
It was sandwiched between 2 pieces of cardboard which is usually more than enough protection. The package was not insured so the customer's assumption is 100%. Item was very lightly damaged. Very difficult person to work with. |
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1 star user feedback
|
Feedback from
Buyer
Mark_Fiore
(27)
|
The Young Rascals Band Signed Autographed "Collections" Record Album - COA Ma... | 10/26/17 |
Seller response:
Our most sincere apologies! If notified of issues we always try to go above and beyond to fix. We're reaching out to see if we can fix this for you! |
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1 star user feedback
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Eminem Signed Autographed Slim Shady Glossy 8x10 Photo - COA Matching Holograms | 11/29/16 | |
Seller response:
I'm sorry but this buyer doesn't seem to understand English very well. We never said the company was named "Southern California". We said they were based in Southern California. Additionally, the fact the serial-numbered holograms can be bought on Amazon doesn't mean they're "fake". All companies purchase their serial-numbered stickers from somewhere. They are not created out of nothing. We've tried to be extremely patient and professional with this very difficult customer. |
Customer was refunded due to item not being in inventory.