When you have received the item and for some reason are not happy with what you got so in order to return/exchange it kindly make contact within 30 days since you receive the item. Our manufacturer uses high quality material in designing a jacket and so there are less chances of a refund/exchange. We don’t charge restocking fees or order processing fees on returns. However you must know that after the mentioned time period your request will not be entertained. In the process of a return/exchange, the buyer is fully responsible for shipping charges.