Bonanza

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Customer-Centric Developer

Programmer

Bonanza is an extraordinary marketplace that empowers more than 30,000 entrepreneurs to maintain their own online business, minus the busywork. These entrepreneurs are passionate enough to have voted us the #1 “Most Recommended" marketplace (over eBay, Amazon, and Etsy) in the biggest survey of online sellers.

 

How do we foster the happiest customers of any marketplace? By listening to them, giving them the benefit of the doubt, and providing superb service. Our focus on the needs of our community has allowed us to build a unique set of tools aimed at simplifying the ecommerce experience. Bonanza users know that when they report a bug or suggest a feature, we listen fiercely and act accordingly.


Here’s where you come in. This position is the glue between "the customer" and "the code," ensuring that Bonanza continues its legendary commitment to user happiness.

Job Description

We're looking for a full-time, full-stack Ruby on Rails developer to improve our user experience and make Bonanza customers happier.

 

You will be at the forefront of our effort to maintain customer satisfaction. We’re excited for you to:

  • Receive bug reports and identify appropriate fixes

  • Work in conjunction with Bonanza’s award-winning support team to ensure user needs are addressed

  • Ensure sellers can seamlessly maintain their inventory

  • Create opportunities for sellers to enjoy increased traffic and sales

  • Implement top-voted suggestions at feedback.bonanza.com (not to mention, claim the glory of delighted users)

  • Assist users of Bonanza’s API to ensure their experience is optimal

  • Identify areas in which user experience can be improved and work with our team to make it so

  • Ensure that each user’s signup and checkout processes are executed flawlessly

 

Job Requirements

We strongly prefer that you have some Ruby on Rails experience in a production environment. You’ll be working in the full stack, from the database (MySQL) up to jQuery and HTML/CSS. You should be comfortable responding to real customers, and having the doggedness to track down bugs in order to make an appropriate fix. You should have the empathy to see problems from our customers’ shoes and keep their needs in mind while building solutions. You should have a willingness to give our users and your coworkers the benefit of the doubt, and a vested interest in their success.

 

An innate sense of simple, effective design will serve you well here, as you'll have chances to improve UI in the course of this role.

The ideal candidate will be able to speak both "geek" and "human," and will approach problems with a "can-do" attitude.
 

Note: If you're not currently located in the Seattle area, we're open to working remotely with a strong candidate.

 

Job Benefits

Bonanza is a product-first company run by a CEO who has spent most of his adult life as a Programmer. The implications of this are that we've obsessed for literally years about how to foster an environment optimized for Developer happiness and throughput. It starts with our salaries, which, at the high end, range to levels beyond those offered by the tech titans. More importantly, we provide a working environment where you will virtually never be interrupted by meetings, and where you will be given access to the best hardware available. Because your productivity should never constrained for lack of resources. We also offer a thoughtfully constructed collection of perks that stands apart from our competitors:

  • Fast growing and already-profitable company. It's fun to work for a winner.
  • "Work from home Wednesday" - every Wednesday we get to work from home, a coffee shop, or even the office, if that's your bag.
  • "Freedom February" - every February we retreat from Seattle and spend a month annoying our friends with selfies taken in Mexico, Belize, Europe, etc.
  • Five bonus (not counted as vacation) days off in February to enjoy your vacation or staycation
  • Twice-weekly catered lunches
  • Monthly on-site full body massage
  • Work from a waterfront office in downtown Seattle (food trucks aplenty!) convenient to many bus lines
  • Full arcade room in the office
  • Pong table on site
  • The boring stuff: fully paid health insurance coverage, vacation benefits, holidays, stock options, and more.

Beyond this generous set of perks, our commitment to our employees is that if ever they have ideas on how we can improve our benefits package to better serve our team, we will consider those ideas and try to make them happen when economically possible. That's probably why we keep winning awards like these:

Swag seattlebiz
Seattle Business Magazine
100 Best Companies to Work For
Swag ey
Ernst & Young
2017 Entrepreneur of the Year Finalist
Swag glassdoor
Glassdoor
5.0 Employee Rating
Swag psbj
Puget Sound Business Journal
100 Fastest Growing Private Companies, 2017
Entrepreneur 360
Entrepreneur
2016 Best Places to Work
2016 best in business award
Best in Biz Awards
2016 Silver Winner - Small Company of the Year

Apply for this job

Got a resume or cover letter that's not well suited for the format above? Drop us a line at jobs@bonanza.com.

Swag seattlebiz
Seattle Business Magazine
100 Best Companies to Work For
Swag ey
Ernst & Young
2017 Entrepreneur of the Year Finalist
Swag glassdoor
Glassdoor
5.0 Employee Rating
Swag psbj
Puget Sound Business Journal
100 Fastest Growing Private Companies, 2017
Entrepreneur 360
Entrepreneur
2016 Best Places to Work
2016 best in business award
Best in Biz Awards
2016 Silver Winner - Small Company of the Year

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