Healthy Negative Ion SPA Filtered Shower and 41 similar items

We try our best to make sure all merchandise shipped to our customers are in the best condition. But if item is defective upon receipt, please contact us immediately describing the issue and for the return address. Return is accepted within 5 days after the customer receiving the item. The returned item has to be in its original condition and with all accompanying manuals and accessories. Customer is responsible for return shipping costs with tracking. After receiving the returned item, we will make a replacement depending on our available stock, and if not available, a refund will be issued.

We advise that we do not offer refunds except in cases where the suppliers agree to a corresponding refund. Please note not all suppliers accept a refund solution. However this usually require the buyers to return the merchandise in its original packaging and condition and with all accompanying manuals and accessories. Any refund will be on a case by case basis. Buyers are advised that if they consider the return cost to be not cost effective, they can agree the refund price with us which is expected to be up to 75% of the purchase price to take into account incidental selling and administrative charges.