Shipping/Return Info
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Payment:
We accept PayPal as the means of payment. Please pay via PayPal at the time of your purchase.
Shipping:
Please include a Physical Street Address Shipping Address Must Be Paypal Verified
We ship Standard Delivery which is within 4 to 7 business days. Should you require faster methods of delivery, where applicable, we will do our best to provide overnight and priority mailing to you. Please be advised that these alternate methods of shipping will be at the Buyer's expense and must be pre-paid via PayPal. All items ship within 24-48 Hours Of Payment Verification (Excludes Weekends & Holidays)
Please note this site gives their own estimated delivery date for your item based on your purchase date. Please disregard this delivery date as it has nothing to do with the actual delivery date provided to us by our carriers.
Terms of Sale and Feedback:
Feedback is extremely important as we build our business. If you are happy/satisfied with your transaction, please take a moment to leave Positive Feedback. Communication is KEY! If there are any issues, PLEASE contact us BEFORE leaving a neutral or negative rating. Many issues are easily resolved by contacting the seller. Payment is expected within 3 days of your purchase.
Returns/Problems:
All items qualify for returns within 30 days of receipt. Buyer is responsible for return shipping on any item that is not damaged. Please be sure this is an item you want before making your purchase. Customer Satisfaction is our TOP priority! If the return is a result of our error, we'll provide a prepaid return label. In this instance, the restocking fee will be waived, otherwise return shipping is at Buyer’s expense whether it be domestic or international shipping. Please send a message direct to me through this sites messaging if an item is damaged, broken, or incorrect so we can promptly track and resolve any issues. Build A Bear Green Frog Plush